Case/Contract Management Services Associate
Pay Rate: $24.00/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
Full-Time - Hybrid Role (In office days are Tuesday and Thursday)
Hours: Monday - 8:00 am - 6:00 pm; 8.5 hour day with a flexible start time
As a Case/Contract Management Services Associate at Conduent, you’ll have an opportunity to work in legal services. You will be surrounded by a culture that recognizes each person’s contributions. Each day, you’ll feel challenged and know you are making a difference in the lives of millions.
About the Role:
Responsible for providing legal support to the customers including:
Processing physical mail
Preparing Discovery Tracking logs for assigned matters
Submitting document request to various contracts for assigned matters
Scheduling and participating in custodian interviews or conference calls
Producing and Managing document productions for assigned matters
Providing general litigation support to the customers as needed
Requirements:
Must have a Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field, accompanied by a paralegal certificate.
Be able to successfully pass a criminal background check
Have previous customer service experience
Demonstrate problem solving abilities & critical thinking skills
Demonstrate good communication skills (verbal/written)
Proficient in MS Office products
Demonstrate organizational skills and ability to multi-task
Demonstrate time and task management skills
Conduct keyword searches
Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
Must have the ability to connect with an ethernet cable to a modem/router
Working with us:
Join a rapidly growing organization that can support your career goals.
What you get:
Paid Training
Career Growth Opportunities
Full Benefit Options
Great Work Environment
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $45,360 - $56,700.
We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CA, CT, CO, HI, MA, IL, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.
Metro Areas: MN – Minneapolis, DC- Washington, CO - Boulder, CO - Edgewater, AZ- Flagstaff
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Bachelor's Degree in Paralegal Studies or a Bachelor's Degree in any field with a paralegal certificate
- Pass a criminal background check
- Previous customer service experience
- Problem solving abilities & critical thinking skills
- Good communication skills (verbal/written)
- Proficient in MS Office products
- Organizational skills and ability to multi-task
- Time and task management skills
- Conduct keyword searches
- Pass an internet speed test
- Connect with an ethernet cable to a modem/router
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
