The Role
Coordinate daily cartage operations including scheduling pickups and deliveries, allocating transport resources, liaising with drivers, customers and warehouse teams, monitoring freight movements, resolving service issues, maintaining documentation, ensuring regulatory compliance, and identifying process improvements to boost efficiency and service performance.
Summary Generated by Built In
What You Can Expect:
- Coordinate daily cartage operations, including freight pickups and deliveries.
- Schedule and allocate transport resources to meet customer requirements.
- Liaise with drivers, transport providers, customers, and warehouse teams.
- Monitor freight movements and proactively manage service issues.
- Ensure transport documentation and system records are accurate and up to date.
- Investigate and resolve operational issues, delivery delays, and customer queries.
- Support compliance with health, safety, and transport regulations.
- Identify opportunities to improve efficiency and service performance.
What You Bring:
- A minimum of 1 years' experience for our junior level vacancy in a cartage, transport, or a similar freight coordination role. For the second vacancy a minimum of 5 years' experience.
- Strong planning, scheduling, and organisational skills.
- Excellent communication and stakeholder management abilities.
- Proven ability to work under pressure and manage competing priorities.
- Strong attention to detail and problem-solving skills.
- Experience using transport management systems and Microsoft Office applications.
- A customer-centric mindset and commitment to delivering service excellence.
Skills Required
- Minimum 1 year experience in cartage, transport, or freight coordination (junior vacancy)
- Minimum 5 years experience in cartage, transport, or freight coordination (second vacancy)
- Planning, scheduling, and organisational skills
- Excellent communication and stakeholder management abilities
- Proven ability to work under pressure and manage competing priorities
- Strong attention to detail and problem-solving skills
- Experience using transport management systems
- Experience using Microsoft Office applications
- Customer-centric mindset and commitment to delivering service excellence
- Knowledge of health, safety, and transport regulations and compliance
Am I A Good Fit?
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The Company
What We Do
Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.
