Cargo Charter Sales Executive (Arabic Speaker)

Posted Yesterday
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Dubai, ARE
In-Office
Entry level
Logistics • Transportation • Travel
The Role
Trainee sales role in cargo charter arranging end-to-end charters. Build pipeline, convert leads, manage bookings, prepare quotations, liaise with cargo operators, monitor operations, meet sales KPIs, and handle urgent or out-of-hours requests.
Summary Generated by Built In
Company Description

Have you ever thought about who is responsible for flying aid into disaster zones? What about a job where you are responsible for arranging flights for rescue animals? Our Cargo team are pivotal in managing charters ranging from Elephants to Engines, Relief to Rally cars and anything in between.

We are looking for a highly driven individual who has experience working in a client facing sales role to join our fast-paced Cargo Department. If you are target driven and looking for your next opportunity in sales where you can progress your career, then this could be the position for you.

Job Description

Joining the Cargo Department as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a cargo charter goes off with ease.

  • Building a pipeline of potential customers by researching databases, websites, LinkedIn, trade publications, and other relevant sources.
  • Proactively targeting prospects through outbound sales calls, emails, virtual meetings, and face-to-face visits, converting leads into ACS customers.
  • Building and maintaining relationships with Cargo Operators to ensure access to the widest range of aircraft solutions for our customers.
  • Maintaining strong customer relationships to encourage repeat business and long-term partnerships.
  • Working towards sales targets and contributing to the achievement of financial objectives.
  • Developing an expert understanding of aircraft types, cargo capabilities, and the chartering process.
  • Managing charter bookings from initial enquiry through to successful completion.
  • Handling inbound requests for urgent charter solutions, including outside normal business hours when required.
  • Preparing and presenting bespoke charter quotations with strong commercial awareness.
  • Monitoring and overseeing flight departures and charter operations, which may occasionally involve unsociable working hours.

Qualifications

This is a targeted sales role where exceptional customer service is at the heart of everything we do. We provide all the tools, training, and support needed to develop your sales and aviation knowledge; however, experience in delivering outstanding customer service is essential.

The ideal candidate will have:

  • Excellent customer service skills and a client-focused approach, with the ability to build strong and lasting relationships.
  • Outstanding written and verbal communication skills in English and Arabic (essential)
  • A genuine interest in aviation and sales.
  • A motivated, ambitious, and proactive attitude, with a willingness to learn and develop within the industry.
  • A hardworking and flexible approach; this role is not simply a standard 9-to-6 position.
  • The desire to fully immerse themselves in the role and commit to the demands of a fast-paced sales environment.
  •  Strong organisational skills, with the ability to prioritise workloads and manage multiple tasks effectively.
  •  Confidence working towards KPIs, sales targets, and performance objectives.
  • Previous experience in a client-facing role, customer service, account management, or customer relationship management.
  • Strong resilience and the ability to thrive under pressure.
  • A valid UAE driving licence.
  • A valid passport and the ability to obtain visas for travel within the Middle East and Europe.

 

Additional Information

COMPANY CULTURE

  • Dynamic and fast-growing company
  • Balance between independent and team-oriented work
  • Welcoming, enjoyable, and interactive working environment.
  • Regular seasonal events, team outings, and social activities.
  • A culture that encourages personal growth, success, and career progression.
  • How ACS maintains its corporate values

Check us out on social media! LinkedIn - Facebook - Instagram - TikTok -  X  - YouTube

WHAT ARE THE NEXT STEPS?

Submit your resume to us today and a member from our recruitment team will be in touch!

Skills Required

  • Excellent customer service skills and client-focused approach
  • Fluent written and verbal communication in English and Arabic
  • Previous client-facing experience (customer service, account management or CRM)
  • Confidence working towards KPIs, sales targets, and performance objectives
  • Motivated, ambitious, proactive attitude and willingness to learn
  • Strong organisational skills and ability to manage multiple tasks
  • Resilience and ability to thrive under pressure
  • Willingness to work outside standard 9-to-6 hours and handle urgent requests
  • Valid UAE driving licence
  • Valid passport and ability to obtain visas for travel within the Middle East and Europe
  • Genuine interest in aviation and sales
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The Company
800 Employees
Year Founded: 1990

What We Do

The Mountfitchet Group is a global aviation, travel, and logistics services organization operating from 47 offices across 6 continents. The company focuses on providing comprehensive services in these sectors through both organic growth and acquisition, employing over 800 professionals with annual revenues of approximately $1.12 billion.

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