Insider One Jobs

Career Revolution: Hi-Tech

Insider One

Career Revolution: Hi-Tech

Posted 6 Hours Ago

Be an Early Applicant

İstanbul, Fatih, İstanbul, TUR

In-Office

Junior

Marketing Tech • Software • Conversational AI • Generative AI

The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.

The Role

Join Insider One's Hi‑Tech program to transition into tech: support partners on the Insider platform, troubleshoot technical issues, manage partner relationships, collaborate with Customer Success Managers, gather product feedback, meet SLAs, and help optimize operations.

Summary Generated by Built In

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

🚀 Career Revolution: Hi-Tech!

Dreaming of joining a fast-growing global tech company? Insider One’s "Career Revolution: Hi-Tech!" might be your next big career move!

🧐About Hi-tech: Are you ready to move into the tech industry? The Insider One Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology.

Through this program, we aim to onboard talents with a customer-centric background and a passion for digital and technology, helping them adapt to and thrive in the evolving tech world. Participants will gain expertise in cutting-edge technologies through comprehensive training, including product workshops, online courses, and coding basics.

After completing this program, you’ll have the opportunity to explore other career opportunities at Insider.

Join us and become part of a global team shaping the future of tech.

🎯 Who We’re Looking For

We’re on the hunt for dynamic team players passionate about tech and customer success. Here’s what we need:

Customer-Facing Experience: 2+ years in B2B environments or a consulting firm.

Account Management Expertise: Knowledge in e-commerce or CRM systems.

Communication Pro: Excellent written and verbal English skills.

Tech-Savvy: Familiarity with Insider tools? Big plus!

Location: Based in Istanbul. (on-site)

✨ What You’ll Do

Solve It All: Address technical issues, resolve partner requests, and optimize operations on the Insider platform.

Be a Partner Hero: Manage technical relationships, ensuring seamless support and success for partners.

Communicate Like a Pro: Master communication and problem-solving to deliver top-tier experiences.Collaborate & Conquer: Work with Customer Success Managers to provide smooth, impactful solutions.

Feedback Wizard: Gather insights from partners to help improve our product.

Deliver Excellence: Meet SLAs with speedy response times and resolution skills.

💡 Why Insider One?

Innovation, collaboration, and endless growth opportunities await you at Insider One.

Ready to excel in the fast-paced tech world? Let’s make it happen!

What if we told you… You’ll master our products, engage directly with top-tier executives, and gain hands-on experience in a customer-facing role. From product deep dives to understanding clients, you’ll build expertise in every corner of the digital world.

What if we told you… This program could take you anywhere - New York, Sydney, Tokyo, London, Paris, Amsterdam, Dubai, Singapore, Bangkok… the list goes on!

You’ll gain: Deep insights into digital marketing trends and strategies.

Expertise across industries, learning how they connect with digital marketing.

Mastery of innovative SaaS products and how they solve big business challenges.

Advanced skills in account management, customer success, and building strong client partnerships.

What if we told you… You’re the one we’ve been waiting for! ✨

Benefits:

A chance to work in an international, diverse, and inclusive environment

Comprehensive product training sessions will be provided to ensure you master our platform and deliver exceptional value to our partners.

To be a part of an industry that’s shaping the future of customer experiences

Access to many hard and soft skill training to help you improve and challenge yourself

Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.

Space to share your skills through training sessions and workshops if you wish.

Sharing is caring!

Free access to exclusive platforms such as Linkedin Learning, Masterclass, and Spotify

Inclusive Private Health InsuranceFood ticket to cover all the yummy food expenses monthly

The infamous team activities are bursting with fun.

Check out:https://www.instagram.com/lifeatinsiderone/

🎉 Don’t wait, apply now and start your Career Revolution today!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Skills Required

2+ years customer-facing experience in B2B environments or consulting
Knowledge of account management and experience with e-commerce or CRM systems
Excellent written and verbal English communication skills
Based in Istanbul and able to work on-site
Passion for digital and technology
Familiarity with Insider tools
Ability to troubleshoot technical issues, meet SLAs, and optimize platform operations

Insider One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.

Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.

Learn more about Insider One's Compensation & Benefits →

Insider One Insights

What's It Like to Work at Insider One? Insider One Culture & Values Insider One Career Growth & Development What's the Work-Life Balance Like at Insider One? Insider One Leadership & Management Insider One Company Growth, Stability & Outlook

View all jobs at Insider One

View Insider One Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Singapore

1,512 Employees

Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.