Career Revolution: Hi-Tech

Posted 7 Days Ago
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İstanbul, Fatih, İstanbul, TUR
In-Office
Junior
Marketing Tech • Software • Conversational AI • Generative AI
The #1 platform that brings everything marketing and customer engagement teams need in one place, to become unstoppable.
The Role
Join a training-to-hire program to transition into tech. Resolve partner technical issues on the Insider platform, manage partner relationships, collaborate with Customer Success Managers, gather product feedback, meet SLAs, and improve operations through strong communication and problem-solving.
Summary Generated by Built In
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. 

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices.  With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. 

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.


Career Revolution: Hi-Tech!

Dreaming of joining a fast-growing global tech company? Insider One's "Career Revolution: Hi-Tech!" might be your next big career move!

About Hi-Tech

Are you ready to move into the tech industry? The Insider One Hi-Tech Program is designed for individuals with customer-focused experience in traditional non-tech companies and an interest in digital and technology.

Through this program, we aim to onboard talents with a customer-centric background and a passion for digital and technology, helping them adapt to and thrive in the evolving tech world. Participants will gain expertise in cutting-edge technologies through comprehensive training, including product workshops, online courses, and coding basics.

After completing this program, you'll have the opportunity to explore other career opportunities at Insider. Join us and become part of a global team shaping the future of tech.

What You Will Do

  • Solve It All: Address technical issues, resolve partner requests, and optimize operations on the Insider platform.
  • Be a Partner Hero: Manage technical relationships, ensuring seamless support and success for partners.
  • Communicate Like a Pro: Master communication and problem-solving to deliver top-tier experiences.
  • Collaborate & Conquer: Work with Customer Success Managers to provide smooth, impactful solutions.
  • Feedback Wizard: Gather insights from partners to help improve our product.
  • Deliver Excellence: Meet SLAs with speedy response times and resolution skills.

What You Will Need

  • Customer-Facing Experience: 2+ years in B2B environments or a consulting firm.
  • Account Management Expertise: Knowledge in e-commerce or CRM systems.
  • Communication Pro: Excellent written and verbal English skills.
  • Tech-Savvy: Familiarity with Insider tools is a big plus.
  • Location: Based in Istanbul (on-site).

What We Offer

  • Enjoy a monthly meal allowance designed to enhance your daily routine
  • Access comprehensive private health insurance.
  • Find your people with yoga classes, running and cycling clubs, and nutrition workshops.
  • Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola.
  • Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
  • Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
  • Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
  • Help build the team you want to work with and enjoy rewarding referral bonuses.
  • Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
  • From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission, a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there. 

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you. 
Don't wait, apply now and start your Career Revolution today! 


We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider One on LinkedIn, Instagram, X, Facebook and Medium!

Skills Required

  • 2+ years customer-facing experience in B2B environments or consulting
  • Knowledge of e-commerce platforms or CRM systems
  • Excellent written and verbal English communication skills
  • Based in Istanbul (on-site)
  • Strong communication and problem-solving skills
  • Familiarity with Insider tools
  • Interest in digital and technology and willingness to complete training

Insider One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.

  • Fair & Transparent Compensation Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
  • Strong & Reliable Incentives Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
  • Leave & Time Off Breadth Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.

Insider One Insights

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The Company
HQ: Singapore
1,512 Employees
Year Founded: 2012

What We Do

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.

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