IIDE - The Digital School Jobs

Career Counsellor (Mumbai)

IIDE - The Digital School

Career Counsellor (Mumbai)

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Mumbai, Maharashtra, IND

In-Office

Mid level

Edtech

The Role

Counsel prospective students and working professionals on suitable digital marketing programs, provide personalized career guidance, manage inbound and outbound leads, convert inquiries into enrollments, achieve revenue and collection targets, maintain CRM records, coordinate admissions documentation and fee collection, and support counseling events and process improvements.

Summary Generated by Built In

Work Timings: 10:00 AM – 7:00 PM

Working Days: 6 Days Working

Work Mode: 100% Work from Office

Location: Lower Parel (West), Mumbai

About IIDE:

IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.

Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.

About the Role:

As a Career Consultant at IIDE’s Lower Parel (West), Mumbai campus, you will play a key role in helping students and working professionals identify the right digital marketing programs aligned with their career aspirations. This role involves understanding learner needs, providing personalized counseling, managing admissions processes, and driving enrollments through consultative guidance. You will work closely with prospective learners and internal teams to deliver a seamless and high-quality admissions experience.

What You’ll Do:
● Student Counseling & Career Guidance:

○ Counsel prospective students and working professionals on IIDE’s digital marketing programs.

○ Conduct one-on-one career guidance sessions to understand learners’ interests, strengths, and career goals.

○ Assist learners in selecting suitable programs to support their personal and professional growth.

○ Provide accurate information on courses, curriculum, career opportunities, and learning outcomes.

● Sales & Lead Conversion:

○ Manage inbound and outbound leads through consultative and solution-oriented conversations.

○ Convert inquiries into enrollments while maintaining strong conversion ratios.

○ Achieve weekly and monthly enrollment, revenue, and collection targets.

○ Follow up consistently with prospective learners to drive engagement and admissions closure.

● Relationship Management:

○ Build and maintain strong relationships with prospective learners through personalized support.

○ Understand student aspirations and provide tailored program recommendations.

○ Maintain accurate lead, follow-up, and admissions records in CRM systems.

● Admissions Coordination:

○ Coordinate with internal teams to ensure seamless onboarding and admissions documentation.

○ Support fee collection processes and assist with education loan coordination where required.

○ Ensure a smooth end-to-end admissions experience for learners.

● Additional Duties:

○ Contribute to process improvements in admissions and counseling workflows.

○ Support admissions campaigns, student engagement initiatives, and counseling events.

○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.

Who You Are:
● Must-Have:

○ 1–8 years of experience in career counseling, academic counseling, admissions, education sales, or consultative sales roles.

○ Excellent verbal and written communication skills.

○ Strong interpersonal, persuasion, and relationship-building abilities.

○ Goal-oriented mindset with the ability to work in a target-driven environment.

○ Ability to manage multiple leads and maintain organized follow-ups.

● Should Have:

○ Experience using CRM tools for lead and admissions management.

○ Strong organizational, counseling, and follow-up skills.

○ Ability to understand learner psychology, aspirations, and career objectives.

○ Experience in consultative selling or student advisory roles.

● Nice to Have:

○ Prior experience in the education or EdTech industry.

○ Familiarity with digital marketing concepts and career pathways.

○ Experience counseling students or working professionals for upskilling programs.

Why Join IIDE?

● Work with one of India’s fastest-growing digital education brands.

● Gain exposure to student counseling, admissions, and career advisory processes.

● Collaborative and high-growth work environment.

● Opportunity to positively impact learner career journeys.

● Performance-driven culture with continuous learning and growth opportunities.

Who You’ll Thrive As

You’re someone who:

● Enjoys guiding students and professionals toward meaningful career decisions.

● Thrives in a fast-paced, target-driven environment.

● Has strong communication and relationship-building skills.

● Is empathetic, proactive, and highly organized.

● Can balance counseling, sales, and coordination responsibilities effectively.

Skills Required

1-8 years of experience in career counseling, academic counseling, admissions, education sales, or consultative sales
Excellent verbal and written communication skills
Strong interpersonal, persuasion, and relationship-building abilities
Goal-oriented mindset and ability to work in a target-driven environment
Ability to manage multiple leads and maintain organized follow-ups
Experience using CRM tools for lead and admissions management
Strong organizational, counseling, and follow-up skills
Ability to understand learner psychology, aspirations, and career objectives
Experience in consultative selling or student advisory roles
Prior experience in the education or EdTech industry
Familiarity with digital marketing concepts and career pathways
Experience counseling students or working professionals for upskilling programs

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The Company

106 Employees

Year Founded: 2016

What We Do

IIDE is a digital-first business school focused on preparing India’s next generation of digital and business leaders. It offers digital marketing programs, undergraduate business education, and AI-focused certifications for students, graduates, working professionals, career switchers, and entrepreneurs. Through online learning and campus experiences in Mumbai, Delhi, and Nepal, IIDE combines practical, industry-led education with career and entrepreneurship outcomes.