Our Opportunity:
Card Writers are responsible for creating and reviewing all handwritten card campaigns. This role will entail "Wow-ing" our pet-parent customers with stellar attention to detail and passion for quality control. Our Team Members are committed to providing an incredible customer experience.
At Chewy, you'll be part of a team of an energetic, positive and committed team of Chewtopians that take pride in putting our customers first. We engage with our pet families, wowing them through various initiatives and sending handwritten cards.
What You'll Do:
- Operating standard office equipment such as printers, laptops/computers, and scanners
- Reading and transcribing cards and envelopes
- Reviewing, editing, stuffing, sealing, and stamping cards and envelopes (i.e., Birthday, Holiday, etc.) to ensure accuracy and timely delivery
- Counting and placing mailing trays into sleeves prior to shipment to customers
- Tracking, checking, and ensuring quality on all written cards
- Stocking, pulling, and recording inventory as needed
- Entering data into Excel spreadsheets
- Recording and correcting customer cards with incorrect/missing information and/or damages
- Breaking down boxes and other materials
- Ensuring customer information is accounted for and disposed of properly
What You'll Need:
- Strong attention to detail
- Ability to multitask
- Must be able to perform and comprehend basic arithmetic
- Experience in Microsoft Office with working knowledge of Excel
- Excellent written and verbal communication skills in the English language
- Strong interpersonal skills to interact with others
- Able to sit or stand, stoop, reach, and use hands for extended periods of time
- Able to lift weights of up to 10-30lbs and reach periodically throughout the day
- Able to push and pull weights of up to 150lbs
- Must be able to operate all standard office equipment
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
