Card Dispute & Solution Officer

Reposted Yesterday
Be an Early Applicant
The City of Angels, Bangkok, THA
In-Office
Entry level
Financial Services
The Role
This role involves supporting Credit Cards business operations, handling account management and processing activities including chargebacks and quality assurance.
Summary Generated by Built In

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Banking Operations (Retail) - Credit Cards is responsible for activities related to the operational groups that support the revenue generating business lines of the firm. The Consumer Banking Operations function is responsible for the operational support to the Consumer business areas and/or products, including auto finance, consumer banking, consumer lending, small business banking, credit cards, commercial cards, merchant servicing, mortgage banking, and mortgage servicing. The Credit Cards Operations area is responsible for operations and related activities supporting the Credit Cards business and/or products. Responsibilities may include general account operations, account closing, chargebacks, distribution & servicing support, quality assurance, statement & payment processing, and other related activity.

Additional Requirements

Develop, Engage, Execute, Strategise

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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The Company
25,000 Employees
Year Founded: 1935

What We Do

We’re here to do Right By You. At UOB, we aspire to build a better future for the people and businesses in the region. Through our extensive network and suite of capabilities, we offer financial solutions to the people and businesses within, and connecting with ASEAN. We create solutions tailored to your unique needs through data and relationship-led insights. Our comprehensive regional network and one-bank approach connects your business to new opportunities in ASEAN. We help businesses to advance responsibly and guide personal wealth to grow sustainably. We foster inclusiveness and environmental well-being for stronger societies. This is how we stay committed to forging a sustainable future for generations to come. Note: For the terms of use of our LinkedIn channel, please visit: https://go.uob.com/socialmedia

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