Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.
Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia
Job Description
- Manage day to day operation on the call center and logistics
- Hire, train, and monitor telesales agents
- Implement procedures to improve overall operations and meet SLA’s and sales target
- Managing and optimizing call center
- Analyze key operations metrics to determine KPI and SLA for telesales agents
Qualifications
- At least 2 year experience as Supervisor Telesales Car Insurance
- Highly motivated & Discipline
- Ready to work under pressure
- Have a good communication skill
- Responsive and initiative
- Good teamwork
- Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
- Working knowledge of managing telesales team using CRM & Telesales system
Skills Required
- At least 2 year experience as Supervisor Telesales Car Insurance
- Highly motivated & Discipline
- Ready to work under pressure
- Have a good communication skill
- Responsive and initiative
- Good teamwork
- Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
- Working knowledge of managing telesales team using CRM & Telesales system
What We Do
We are a technology startup that engages in the Indonesian financial technology area. We are based in Jakarta and we're founded by ex-silicon valley engineers. Our vision is to use technology to make financial information more available and more useful to everyone. Our mission is to enable people to take control of their financial situation and save a lot of money by doing so. Our products allow people to easily make the best financial decision for their situation. Come join our adventure in transforming Indonesian financial landscape through technology.
