Captive Senior Account Manager

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South Burlington, VT, USA
Hybrid
Insurance
The Role

Who We Are: 

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.


Summary:

The role serves as a senior client leader and independent owner for a portfolio of captive insurance companies. This role is accountable for end-to-end financial, regulatory, and operational excellence, while also leading client service teams, mentoring colleagues, and elevating delivery standards across RISC.


Essential Duties & Responsibilities:

Client Leadership & Portfolio Ownership 

  • Serve as the primary relationship manager for a portfolio of captive insurance clients, acting as a trusted advisor to senior client stakeholders across risk management, finance, tax, legal, and executive leadership. 
  • Lead client service teams, ensuring consistent, high-quality delivery across financial reporting, regulatory compliance, and operational execution. 
  • Proactively manage client expectations, anticipate issues, and drive solutions aligned with each client’s business objectives and risk financing strategy. 

Financial & Regulatory Oversight 

  • Own the financial reporting and regulatory compliance for assigned captives, including the preparation, review, and delivery of:
    • GAAP and statutory financial statements
    • NAIC annual statements and state regulatory filings
    • Supporting schedules, journal entries, and reconciliations
  • Ensure all filings and reports are accurate, timely, and compliant with applicable domicile regulations and internal governance standards. 
  • Lead and coordinate business plan changes, working directly with regulators as needed to secure approvals and maintain ongoing compliance. 

Governance, Boards & Executive Interaction 

  • Prepare and present executive-level materials for client Board and Committee meetings, translating technical, financial, and regulatory matters into clear, decision-ready insights. 
  • Support and advise Boards on solvency, capital adequacy, underwriting performance, and emerging regulatory topics. 
  • Ensure governance processes and documentation meet both regulatory expectations and internal quality standards. 

Service Provider & Market Coordination 

  • Coordinate and oversee relationships with key external service providers, including:
    • Auditors
    • Actuaries
    • Investment managers
    • TPAs and claims administrators
    • Brokers, reinsurers, and legal counsel
  • Ensure all parties operate cohesively, with clear accountability and alignment to client objectives and deadlines. 

Team Leadership & Talent Development 

  • Act as a mentor and technical resource to less-experienced team members, reviewing work product, providing guidance, and reinforcing best practices. 
  • Contribute to the ongoing development of team capabilities by identifying training needs, improving workflows, and supporting a culture of accountability and continuous improvement. 
  • Serve as a role model for professional judgment, client communication, and regulatory discipline.

 

Qualifications: 

  • Bachelor’s degree in Accounting, Finance, or related field required. 
  • 10+ years of captive insurance or closely related experience required. 
  • Extensive experience with GAAP and statutory accounting, NAIC filings, and captive domiciles. 
  • CPA, CPA-candidate, or equivalent professional designation strongly preferred. 
  • Advanced proficiency in Microsoft Excel and financial reporting tools. 
  • Effective communicator, both verbally and in writing 
  • Contribute to a collaborative, innovative, and forward-thinking office

 

What We Offer: 

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $51,000 – $95,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.


NFP and You... Better Together! 

NFP is an inclusive Equal Employment Opportunity employer.  

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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The Company
HQ: New York, New York
4,449 Employees

What We Do

NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. With colleagues across the U.S., Canada, UK and Ireland, and global capabilities enhanced by the Aon advantage, NFP serves a diversity of clients, industries and communities. Our collaborative team provides specialized expertise and customized solutions, including property and casualty insurance, employee benefits, life insurance, executive benefits, wealth management and retirement plan advisory. Risk Capital We provide proactive management of complex risks. Managing risk may be complicated, but we’re easy to work with – we implement new administrative technologies and solutions that work for you and your business. Our services are consultative and put your organization’s needs first. We do our research and uncover potential exposures before they’re a problem. Commercial Coverage Expertise Industry Specialty Teams Personal Risk Support Services Human Capital Discover a holistic approach to your people management strategy and individual solutions that help protect what matters. As a people first company, we recognize the importance of people at the core of our business and our lives – whether you need help with your business or with your life, our experts want to connect you with tailored solutions that meet your needs. Employee Benefits Executive Benefits Life Insurance Retirement Advisory Talent Solutions Wealth Management

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