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Job Purpose Summary
The Manager of Capacity Management within Group Technology (GT) of Hong Leong Bank Berhad (HLBB) is responsible for the overall strategic planning of IT capacity management strategies as well as overseeing the utilization of IT resources. The role leads the development and implementation of technical and operational capacity management procedures. Additionally, the role is crucial in maximizing efficiencies and optimization of IT capacity, including forecasting the future IT capacity needs to support HLBB’s growth.
High Level Responsibilities and Accountabilities:
Provide strategic direction in developing and implementing IT capacity management strategies to achieve business objectives and goals.
Oversee the monitoring and analysis of utilization of IT resources such as servers, storage, database, networking, applications, licenses and other IT infrastructure components.
Lead the analysis and forecasting of future IT capacity needs based on business plans, growth forecasts and technology advancements.
Lead the development and implementation of capacity plans to drive application availability, optimal performance, and scalability.
Drive the identification of potential capacity-related risks and development of mitigation plans for systems availability and reliability.
Drive the identification of opportunities to enhance capacity management processes and methodologies to maximize efficiency and optimize IT resources.
Oversee the management of capacity-related costs while maintaining high service levels.
Lead collaboration with business leaders to understand business priorities and needs in managing the demands for IT resources, aligning with business objectives.
Jobholder Requirements:
Education/Qualification
▪ Bachelor’s degree or equivalent professional qualification in Information Technology, Computer Science, or a related field and other related fields from established tertiary education providers.
Experience
▪ Minimum 10 years of IT capacity planning / management experience and at least 5 years of supervisory and managerial experience in the Financial Services industry, preferably the Banking industry, with strong and proven track record of IT capacity management including strong understanding of infrastructure components and their capacity constraints.
What’s next?
Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
