Job Description Summary
#LI-HybridThe Canada Payroll Lead is responsible for delivering accurate, compliant, and timely end-to-end payroll operations for Canada while serving as the primary payroll subject matter expert and stakeholder partner. This role requires strong operational payroll expertise, ownership of payroll controls, effective vendor management, and the ability to lead complex payroll activities, including year-end processing, system interfaces, and continuous improvement initiatives.
Job Description
Key Responsibilities
Manage end-to-end payroll operations for Canada, ensuring accurate, compliant, and timely payroll processing.
Serve as the subject matter expert for Canadian payroll legislation, taxation, and payroll compliance.
Handle complex payroll scenarios, including retroactive adjustments, off-cycle payments, terminations, and taxable benefits.
Build and maintain effective partnerships with HR, Finance, Benefits, Treasury, IT, and external vendors.
Act as the primary liaison and escalation point for ADP and other payroll service providers.
Lead a team as well as the planning and execution of Canadian year-end payroll activities.
Perform payroll reconciliations, variance analysis, and root cause investigations to identify and resolve issues.
Maintain payroll governance, controls, and audit-ready documentation in compliance with company policies and regulatory requirements.
Essential Requirements
Deep knowledge of Canadian payroll legislation, taxation, year-end processing, and payroll operations.
Strong stakeholder management and communication skills with the ability to influence and collaborate across multiple teams.
Experience managing external payroll vendors and ensuring service delivery accountability.
Strong analytical and problem-solving skills with the ability to identify risks, investigate issues, and drive corrective actions.
Experience maintaining payroll controls, governance frameworks, and regulatory compliance.
Ability to independently manage complex payroll processes and operational escalations.
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and Accommodation:
Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.
Skills Desired
Communication, Employee Lifecycle, Human Resource Information Systems (HRIS), Operational Excellence, Problem Solving, User Assistance, Workforce AdministrationSkills Required
- Deep knowledge of Canadian payroll legislation, taxation, year-end processing, and payroll operations
- Strong stakeholder management and communication skills, including cross-functional collaboration and influence
- Experience managing external payroll vendors and ensuring service delivery accountability
- Strong analytical and problem-solving skills, including risk identification, issue investigation, and corrective action
- Experience maintaining payroll controls, governance frameworks, and regulatory compliance
- Ability to independently manage complex payroll processes and operational escalations
Novartis Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.
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Healthcare Strength — Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
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Retirement Support — Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
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Parental & Family Support — Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.
Novartis Insights
What We Do
Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.



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