(CAN) Manager, Technology Operations - Supply Chain

Position Summary...This role leads Walmart's Star Complex operations within the IT Asset Management (ITAM) organization. It is responsible for optimizing, governing, auditing, and reporting on IT asset spend, inventory, and return on investment across the forward and reverse logistics lifecycle. The role supports all domains (Stores, DCs, SSC) nationally in the deployment of assets, the ethical and responsible management of retired assets and data, and the monetary recovery of used assets through auction, resale, and buyback.
Beyond running the warehouse and its team, this role is a key operational and analytical partner to ITAM. It drives data analysis and reporting, supports procurement and purchase order creation for projects and inventory, manages vendor relationships and the sourcing of quotes, and maintains accurate article and master data - all in direct support of the Senior Manager of ITAM's roadmap and in close collaboration with Finance and Controllership.

 

What you'll do...

Team Leadership

Direct a group of Team Leaders in the fulfillment of daily Distribution Centre operations. Set and communicate departmental objectives; provide direction, support, and coaching. Review reports and documentation for accuracy and consistency. Monitor daily productivity (TPR), KPIs, and employee productivity, and devise action plans to address substandard performance. Partner with Human Resources to manage employee performance in line with policy, and promote teamwork in serving internal and external customers.

Data Analysis & Reporting (ITAM Support)

Collect, analyze, and report on inventory, spend, and asset data from SAP and related systems to support ITAM decision-making. Build and maintain reporting and insights on stock levels, asset movement, aging, deployment, and recovery. Turn data into clear recommendations for leadership, Finance, and stakeholders, and respond to ad-hoc data requests in a timely, accurate manner.

Procurement & Purchase Order Support

Support the end-to-end procurement process for both store replenishment (GNFR) and ITAM project needs. Analyze store demand through the Goods Not For Resale (GNFR) process to determine stock procurement levels, ensuring Star Complex can meet the 48-hour service level. Support the creation of purchase orders for ITAM projects as required, following Walmart's established procurement practices (quotes, requisitions, approvals) and maintaining proper segregation of duties.

Vendor & Partner Management

Build and manage relationships with vendor partners as part of the procurement process. Source and compare quotes, support negotiations, and manage vendor performance against cost, delivery, and service expectations. Coordinate with Legal to put contracts in place where required, adhering to Walmart's codes of conduct and vendor management strategies. Manage vendor holding, delivery, and invoicing to avoid unnecessary charges and project delays.

Article & Master Data Management

Create and maintain articles and master data in SAP as needed to support inventory, procurement, and reporting. Ensure data integrity across the asset lifecycle so that records stay accurate, traceable, and reliable for Finance, Controllership, and audit.

Inventory, Financial Controls & Audit Readiness

Maintain physical and data quality across the warehouse and its processes to a high degree of accuracy against key performance indicators. Own root cause analysis to identify and resolve errors and reporting discrepancies, and report financial variances to the appropriate teams. Support Finance and Controllership with visibility into inventory values and historical data for transparency, reporting, and bookkeeping, including inventory valuation and accrual support. Conduct in-person third-party warehouse audits to ensure GL accounting and reporting are accurate with partners holding Walmart assets.

Stakeholder Management

Serve as the main point of contact and the face of Star Complex for stakeholders across the network on technology assets, inventory, deployment, and forward/reverse logistics. Stakeholders include Tech and Corporate Finance, Product Delivery, Store and DC Support, Central Ops, Senior Leadership (Sr. Managers, Sr. Directors, VPs), Product and Dev teams, Stores, SAP Support, Corporate Affairs, Legal, vendors, and carriers. Provide clear, concise information, solutions, and proposals to address business requirements on time.

SAP Subject Matter Expert & System Administration

Act as the SAP subject matter expert for warehouse operations. Request and apply appropriate system access for associates based on their function. Partner with support and development teams to identify, create, test, and implement system corrections and continuous-improvement measures for warehouse processes and financials. Conduct and approve UAT for application changes prior to production deployment.

Process Administration & Continuous Improvement

Develop, document, improve, socialize, and train standard operating procedures for all warehouse processes, in line with job function, safety, data privacy, and Walmart policy. Work directly with associates to define, correct, and action process issues and improvements - improving efficiency both physically and systemically - and keep SOPs current and visible to the team.

Warehouse Space Management

Given the space constraints at Star Complex, determine and adjust warehouse layout and space strategies so all inbound assets can be accommodated, including surges tied to new or used equipment for projects. Ensure both systemic and physical storage capacity to avoid vendor holding charges, purchase order/invoicing issues, and project delays that drive additional third-party installation costs.

Qualifications

Listed in priority order. We are hiring first for operations leadership and analytical/procurement capability; IT asset management knowledge can be developed on the job.

Must have

• People leadership experience directing teams and/or team leaders in a warehouse, distribution, logistics, or supply chain operations environment.
• Strong data analysis and reporting skills - able to pull, analyze, and translate operational and financial data into clear, actionable insight.
• Hands-on procurement experience: purchase orders, requisitions, sourcing and comparing quotes, and managing vendor relationships.
• Working knowledge of inventory management and the financial controls, accuracy, and audit expectations that go with it.
• SAP experience (inventory, procurement, and/or reporting modules), or comparable enterprise ERP/WMS experience.
• Experience managing warehouse space, layout, and capacity in a constrained environment.

Strongly preferred

• Experience partnering with Finance/Controllership on inventory valuation, reconciliation, or audit.

Nice to have (developable on the job)

• Familiarity with IT Asset Management (ITAM), IT hardware lifecycle, or forward/reverse logistics of technology assets.
• Exposure to Goods Not For Resale (GNFR) processes.

The pay range for this position is $94,400.00 - $123,900.00. Pay will be determined based on relevant experience.

‎ 

L’échelle salariale pour ce poste est de 94,400.00 à 123,900.00. La rémunération sera déterminée en fonction de l’expérience pertinente.

ㅤ

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 18 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

200 COURTNEYPARK DR W, MISSISSAUGA, ON L5W 1Y6, Canada

Are you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.

• Find Jobs

ㅤ

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.