Campaign Operations Coordinator

Who we are:

Our people are our greatest asset, and we are dedicated to fostering a positive culture where people are at the heart of everything we do. We believe in the power of collaboration and the importance of each team member in shaping our shared success. Our culture thrives on diversity, innovation, empowerment and progression. We live by our values and embrace creativity, using data driven insights and campaign effectiveness to deliver exceptional experiences for both our customers and our teams.

As an equal opportunity employer, we invest in our employees' development, prioritize their health and wellbeing, and nurture a culture that is ego free.

About the role:

An operational focused position, this role will see you supporting the installation process of all static billboard, small format and transit campaigns within agreed timelines, liaising with installers and internal departments to achieve on time campaign installations, provide excellent service quality and maintain timely and accurate operational data for reporting.

A fast paced and diverse role, you’ll get great exposure across the media environment, working with a cross spectrum of teams both internally and externally.

A Day in the Life:

• Assist Campaign Operations Manager to support client service delivery and installation preparation
• Track and ensure 100% installation completion records of all campaigns within agreed timelines
• Support relationships and processes with installers/suppliers
• Manage proof of posting requests
• Accurate and timely processing of manual install records
• Assist in resolving material compliance issues
• Prepare routine, accurate and timely reports to support installer performance
• Participate in team meetings and governance with suppliers to ascertain campaign delivery status and take appropriate action where required

About You: 

You will have prior Operations experience and be used to working to tight deadlines. You’re someone who is pro-active, upbeat, collaborative and enjoys working in a fun, but driven team environment. In addition to:

• Strong sense of logic
• Great attention to detail
• Curious problem solver
• Excellent written and verbal communication skills
• Time management and ability to organise, prioritise and multi-task
• A team player
• Confident with MS Office applications, namely Excel and Outlook

Desirable but not essential

• Media or OOH exposure
• Tertiary Education in Business, Media, or related field

Why join JCDecaux:

At JCDecaux your wellbeing, health, and safety are our top priority. We value and reward your contributions and ensure Belonging and Inclusion are at the heart of everything we do.

Benefits on offer:

• Opportunity to get an additional week of annual leave after your first year (25 days), volunteer leave, and dedicated celebration and wellness days.
• Participation in our bonus or OTE programs
• Access to comprehensive training and development opportunities, including personalised development plans and a range of in-person and online courses to support your career journey. Development which enables you to advance and reach your full potential.
• Parental leave and Market-leading fertility leave.
• Fully supported hybrid working arrangements (subject to role).
• Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability. Our dedicated DEIB committee champions are involved in initiatives like Pride Panel, International Women’s Day, and RAP. We also proudly partner with charities such as R U OK?, Oz Harvest, and Thread Together.

Join us and be part of a company where your ideas matter, your growth is a priority, and your contributions will help us lead the way in transforming the Out-of-Home landscape.