Campaign Manager

WHO IS RATEHUB?

We’re a company on a mission - We are a unique Canadian Fintech that is the one stop shop for all financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. 

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We’re looking for a Campaign Manager  to join our Partnerships Team (based in downtown Toronto but also open to remote candidates) reporting directly to the Advertising Operations Manager. This is a great opportunity for someone who has a digital media and affiliate account management background. The ideal candidate has the maturity and skills required to anticipate business needs.

YOUR RESPONSIBILITIES

• Responsible for day-to-day digital media and affiliate campaigns for both our brands - Ratehub.ca and MoneySense.
• Working with clients, internal stakeholders and agencies in areas to ensure the successful launch of campaigns – completed on time, on budget and exceed customer expectations. 
• Support Sales Managers with inventory insights, avails, and campaign bookings to complete insertion orders for client or agency approval. 
• Monitoring and optimizing live campaigns against the contracted goals and communicated KPI’s. Prepare, monitor, and analyze campaign performance reports. Highlight process efficiency opportunities and act on them.

• Oversee and consistently audit the product updates for assigned accounts, executed by the Account Coordinator - always ready to support as necessary.
• Assist BU Director and Ad Ops Manager with reconciling monthly revenue.
• Analyze and troubleshoot campaign issues with ad placements, campaign delivery, 3rd party discrepancies, site ad tags and creatives. Working closely with the AdOps Manager.
• Assist with the management of processes, systems, and projects that support the sale and delivery of digital advertising.
• Support managing our Salesforce functions and processes, ad server, programmatic ad stack and scorecards.
• Ensure we maintain our standard SLAs.

YOUR QUALIFICATIONS

• 2 - 5 years of experience performing similar accountabilities in either an Account Management or Ad Operations role is required. 
• Strong skills in excel required (i.e. Pivot Tables, VLOOKUP, charts & graphs, etc)
• Experience with all of the following is a definite asset: Google Ad Manager (GAM), order management systems, ad operations, and executing media campaigns. Understanding of ad exchange, SSP’s, programmatic ecosystem. 
• Knowledgeable in the digital advertising landscape, specifically ad serving and related technologies (DSP, DMP): brand safety, viewability, measurement pixels and other common 3rd party verification. (IAS, MOAT, DV)
• Post-secondary degree: We value intelligence over relevance, but a bachelor’s degree in a relevant program would be looked upon favourably.
• Excellent communication skills in writing, speaking & listening; ability to communicate effectively when troubleshooting and identifying possible areas of improvement.
• Ability to effectively prioritize and manage several tasks.
• Ability to organize and analyze large amounts of data. Critical thinker, ability to identify the problem, analyze, weigh solutions, and provide recommendations.
• Familiarity with the affiliate market and experience with programmatic advertising is preferred but not required.

CULTURE FIT:

• No Ego: No task is too big or small. You are never afraid to ask questions when you are trying to learn and understand things. You have no problem rolling up your sleeves and helping to execute when the team needs help. This humility extends to all aspects of your work and interaction with teammates.
• Player Coach: You mentor and teach as you execute. You model the behaviour you expect from your team. You don’t just tell others what to do, you know and show how to do it at a high standard. 
• Growth Mindset: You have a desire to always continue to grow and learn. This means a willingness to get outside your comfort zone and try new things because you view these as opportunities to gain skills and knowledge.
• Helping Hand: You always offer to help without having to be asked. You go the extra mile to help out regardless of your team and function.
• Get S##T Done: Your bias is towards action. This means pitching in and rallying to get things across the finish line. Rather than putting off work ask yourself what you can do today to move the needle on a project or goal.
• Digs Deep: You aren't afraid to ask questions because you want to understand every issue so that you can properly solve the root cause of the problem instead of just completing the task you are given.

JOB PERKS:

• Competitive salary: We know it’s expensive to live/work in Canada
• Remote-first organization: we love opportunities to get together as a team, but for the most part we offer our employees the flexibility to work anywhere in Canada
• Flexible hours: Enjoy a couple more hours of sleep in the morning, if you want
• Benefits: Health is wealth! A benefits package with no employee contribution required
• Perks: RRSP matching program, individual training allowance, fun team socials (remote AND in-person) and more!