Campaign Generalist (41201)

The Account/Campaign Generalist will help us launch new client campaigns. You'll work with the New Business Campaign Success Services team, colleagues across Smart Circle, our field offices, and clients to move programs from onboarding through pilot launch and into production. You'll handle project coordination, meeting facilitation, documentation, follow-up, reporting, and process development, so every stakeholder stays aligned and every launch stays on schedule. 

This is a fast-paced, entrepreneurial environment. You'll support 20+ new business clients a year, so you'll need to juggle several time-sensitive projects at once without losing quality or detail.

What You'll Do: 

• Support the Campaign Success Services team (3 team members) and cross-functional partners in setting up new campaigns, and drive open action items to completion each week
• Learn the full campaign setup lifecycle and help with cross-functional communication, action item logs, SOPs, program manuals, onboarding and offboarding, training, code of conduct, marketing materials, leads, permits, and inventory and asset tracking
• Manage the CRM and project management tools (e.g., ClickUp) to keep campaign information accurate and current
• Learn each client's products, offers, and goals, and communicate them clearly to pilot sales teams and internal partners
• Track project timelines, spot gaps and risks early, and bring forward recommendations or escalations before they become problems
• Partner with the Department Manager to build and maintain campaign SOPs and dashboards
• Provide daily support to field ICDs, NCs, and RCs, including scheduling meetings, taking notes, sending team updates, verifying campaign eligibility, and helping troubleshoot issues
• Take on other duties as assigned

What You'll Bring:

• Bachelor's degree and 3+ years of relevant experience (such as project coordination, account support, or client onboarding), or additional years of relevant experience (5+) in lieu of a degree
• Strong organization and time management, with a track record of delivering projects on scope and on schedule
• Excellent written and verbal communication, including professional client correspondence
• The ability to work effectively with clients and cross-functional teams
• Comfort managing multiple priorities at once and shifting focus as needs change
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• A detail-oriented, curious, adaptable mindset and a real interest in learning every part of the business
• A positive, can-do attitude

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. Smart Circle operates from two locations: our headquarters in Newport Beach, California, and an office in Toronto, Ontario. Visit smartcircle.com to learn more! 

Why You’ll Love It Here:  

Smart Circle is committed to cultivating an environment that sparks curiosity, encourages bold thinking, and supports continuous development. We believe people thrive when they’re in roles that align with their strengths and ambitions, so we make space for individuals to stretch and explore new possibilities. Your next move matters so if you're looking for a place where ambition is celebrated and growth is tangible, Smart Circle may be the place for you!  

Total Rewards:  

Full-time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, employee referral program, home office stipend and opportunities for team building, growth, and development. Team members have on-demand access to an LMS with a variety of courses to further their professional and personal development.    

Equal Opportunity Employer:   

We are an Equal Opportunity Employer, committed to building a workplace where every individual is valued, respected, and empowered to grow, regardless of background or identity.    

We recruit, hire, evaluate, and promote based on talent and potential, without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. Discrimination or harassment of any kind has no place here, and we expect every team member to uphold a culture of dignity and respect.  

In accordance with applicable law, the compensation range listed within this job posting reflects our good faith estimate of the expected salary for this role at the time of posting. Final compensation will be determined based on a variety of non-discriminatory factors, including a candidate’s qualifications, skills, and experience. 

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT   

As part of your job application and our evaluation of your candidacy, we collect, receive, maintain, and use your personal information, which as used herein, means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. The following is the personal information we may collect as part of the application process:   

• Personal contact details, such as name, title, address, telephone number, and email address; and   

• Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment.   

We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by us, we will notify you of additional categories of personal information that we collect, receive, and maintain for business purposes.