This is a remote position.
Our client is looking for a Calibration Service Coordinator to support quoting, scheduling, and coordination across their calibration service operations. They operate in a specialized technical services industry and have built a strong reputation over the past few years by delivering reliable turnaround times and consistent service quality to industrial clients.
This role plays a central part in keeping operations moving efficiently. The ideal candidate is highly organized, detail-oriented, and comfortable handling repeatable coordination tasks while interacting regularly with customers and internal teams. While technical exposure is helpful, success in this role is driven by accuracy, responsiveness, and strong follow-through.
Prepare and issue quotes for on-site and ship-to-lab calibration services with speed and precision
Respond to customer inquiries related to quotes, service status, turnaround times, and service capabilities
Perform contract reviews by cross-checking quotes, internal records, and customer purchase orders
Schedule on-site calibration services and maintain accurate job details in the team calendar
Enter, update, and maintain calibration job information within internal systems
Coordinate closely with the Technical Manager and QAQC Manager to align schedules and scope with operational capacity
Partner with QAQC and Shipping/Receiving teams to support smooth execution of services
Follow up with customers after service completion to confirm satisfaction and address open items
Generate and distribute QAQC recall reports to support timely re-calibration and proactive client communication
Assist with internal documentation, job tracking, and resolution of discrepancies as they arise
Requirements
Availability to work Monday through Friday, 7:00 AM to 4:00 PM Central Time
Strong written and verbal communication skills
High attention to detail and accuracy when managing documents and records
Comfort handling recurring tasks such as quoting, scheduling, and customer coordination
Ability to work cross-functionally with technical, quality, and operations teams
Experience in coordination, scheduling, quoting, or client support roles
Background in corporate or operational environments with structured workflows
Experience working in service-based or operations-heavy teams
Exposure to technical or industrial environments is helpful but not required
Experience with CRM systems or service management software is a plus
Benefits
Full-time position
100% remote work
Stable schedule aligned with U.S. Central Time business hours
Long-term role with opportunity to grow operational expertise
Collaborative, process-driven work environment
Skills Required
- Experience in coordination, scheduling, quoting, or client support roles
- Strong written and verbal communication skills
- High attention to detail and accuracy
- Ability to work cross-functionally with technical, quality, and operations teams
- Experience with CRM systems or service management software
What We Do
WOW Remote Teams provides US companies with custom, reliable, and affordable teams featuring the top 1% of professionals from Latin America, streamlining hiring and offering significant cost savings.
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