Advisory Engineer, Enterprise Software
Position Profile
This role is for a technical professional who will be part of a team designing the next generation of print technology solutions for a complex Commercial Print inkjet product line, with an emphasis on research and development. The position requires the ability to architect comprehensive solutions using numerous imaging and system inputs, with a focus on efficient code and collaboration within a larger software development team.
Candidates must have significant experience applying software engineering principles to solve challenges in complex integrated systems. A strong R&D background with heavy coding emphasis is required. The Advisory Engineer will contribute to developing Linux-based software running on multiple hardware platforms for Commercial Print Inkjet printer control units. Ideal candidates will also have Windows development experience to support smaller Windows-based application projects.
This position works independently with limited direction, thrives in an agile environment, and may require up to 10% travel.
Job Duties and Responsibilities
- Performs advanced software activities related to the development of products or solutions.
- Evaluates and determines alternative designs; recommends and implements complex solutions.
- Works on software development projects with limited guidance; may occasionally coordinate team member activities.
- Collaborates with Quality Assurance and Field Engineering teams to identify and resolve issues.
- Contributes to planning within an agile team.
- Recommends solutions to issues impacting the team.
- Accountable for completing technical objectives on schedule and within cost, quality, and design specifications.
- Understands and follows established software development processes.
- Positively supports evolving business needs.
- Performs additional responsibilities as assigned.
Qualifications (Education, Experience, Certifications)
- MS in Computer Science, Computer Engineering, Electrical Engineering, or related field; or equivalent experience.
- Strong foundation in software engineering fundamentals, including object‑oriented design, concurrency, and core data structures.
- Expert-level knowledge (5+ years) in software development, system architecture, design, and integration, typically demonstrated through substantial professional experience across organizational boundaries.
- High proficiency in programming languages such as C++, Rust, Python, and experience with Git, CI/CD, and automated testing.
- Preferred: Working knowledge of SQL, relational databases, Java, JavaScript, AWS, Django (Python), and ReactJS.
Knowledge, Skills, and Abilities
- Expert understanding of complex software and hardware products, development practices, theories, and use environments.
- Experience working on large, complex, high‑performance systems.
- Linux inter-process communication skills: message passing/queues, process synchronization, shared memory.
- Experience with modern AI/ML technologies (e.g., data‑driven modeling, intelligent automation, predictive systems) to improve performance, reliability, and software development lifecycle efficiency.
- Applies established software design patterns, code review practices, and static analysis techniques to ensure code quality and maintainability.
- Flexible, self‑motivated, and strong problem‑solving mindset.
- Values shared success and team knowledge sharing.
- Ability to redirect team efforts and adapt to changing business requirements.
- Demonstrates technical leadership and is recognized as an expert on major product development projects.
- Uses professional judgment, in‑depth evaluation, and company objectives to resolve complex issues creatively.
- Guides individuals and teams in applying leading-edge software development practices.
- Advanced negotiation and communication skills to influence peers, leadership, cross‑functional teams, vendors, and subcontractors.
- Communicates complex technical topics clearly across the company, with customers, and within global technical communities.
- Requires strong analytical ability and creativity to understand and interpret program objectives and market requirements.
- Positively contributes to a high‑performance, high‑morale team culture and leads by example.
Working Conditions, Mental and Physical Demands
- Typically an office environment with adequate lighting, ventilation, and normal temperature and noise levels.
- Work assignments are diverse; requires interpretation, comprehension, and application of complex material and data, and effective communication of varied information.
- Minimal physical effort required; work is mostly sedentary but may involve walking, standing, bending, reaching, lifting, or carrying items generally under 10 lbs (papers, books, files, small parts).
- Moderate dexterity required for regular use of tools such as a keyboard, calculator, hand tools, and standard office equipment.
Note: The above statements describe the general nature and level of work performed in this role. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Top Skills
What We Do
Ricoh USA is an information management and digital services company connecting technology, processes, and people. As part of a global leader, we create competitive advantage for over 1.4 million businesses and solve problems for companies large and small. Every day our more than 90,000 global employees serve a vast array of industries designing and optimizing end-to-end business solutions. At the forefront of innovation, we use a wide range of systems, platforms, and image technology to make data accessible to people faster and with more insight than ever before.
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