Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities – these are a few words that describe an average day for us. Building cross-functional engineering teams that take ownership and crave more means we’re always on the lookout for talented people who bring passion and creativity to every project. Our culture embraces openness, acts with respect, shows grit & guts and combines employment with enjoyment.
Job DescriptionProject – the aim you’ll have
Our client is a leading e-commerce company specializing in fashion, shoes, accessories, beauty – i.e., a retail/online fashion platform.
- Projects often leverage technology to improve customer experience (e.g., virtual try-on/change in augmented reality, 3D fitting rooms) to reduce returns and improve satisfaction.
- Also innovation in AI: generative content creation, improved marketing campaign processes, trend prediction, etc.
- High Technological Maturity & Innovation: The company is heavily investing in innovative tech (AI, AR, digital avatars, virtual fitting rooms) to enhance user experience and reduce inefficiencies. Someone joining can work at the cutting edge of retail tech.
- Scale & Impact Across Europe: The platform serves many markets, so projects (like improving partner integrations, or CRM/CRM-oriented Salesforce enhancements) will typically have a large user base and cross-border implications. Solutions built can scale and be impactful.
Position – how you’ll contribute
- Analyze business processes and identify areas for improvement using Salesforce.
- Gather, document, and prioritize business requirements from stakeholders.
- Create user stories, use cases, and process maps.
- Collaborate with Salesforce administrators and developers to design solutions.
- Conduct testing of new functionalities (UAT, SIT) and support deployment.
- Lead workshops and training sessions for end users.
- Prepare business and system documentation.
- Monitor the effectiveness of implemented solutions and recommend improvements
Expectations – the experience you need
- Proficient CRM B2B process excellence experience (sales, service support/care) and process mapping skills.
- 8+ years working on the Salesforce.com Platform.
- Salesforce Administrator Certification.
- Salesforce Business Analyst Certification.
- Experience with agile methodologies (e.g. Scrum).
- Experience using process design tools (e.g. Signavio)
Position at: Software Mind Poland
Our offer – professional development, personal growth:
- Flexible employment and remote work
- International projects with leading global clients
- International business trips
- Non-corporate atmosphere
- Language classes
- Internal & external training
- Private healthcare and insurance
- Multisport card
- Well-being initiatives
Software Mind Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Software Mind and has not been reviewed or approved by Software Mind.
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Fair & Transparent Compensation — Pay is considered competitive for core hiring markets, with “good salary” cited in multiple locales. Public salary snapshots provide a baseline that helps candidates assess offers and negotiations.
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Flexible Benefits — Remote or hybrid options are prominently highlighted, and a remote‑work program is publicly noted alongside positively cited work‑from‑home experiences. Flexibility around schedules and location is presented as part of the package.
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Wellbeing & Lifestyle Benefits — Private medical care, language classes, sports/fitness support, and learning initiatives are listed for several Central/Eastern European locations, with occasional workation perks promoted. These lifestyle‑oriented offerings complement base pay and can enhance perceived total rewards.
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What We Do
Software Mind is a global digital transformation partner with operations throughout Europe, the US and LATAM. Driven by tech and empowered by people, we provide companies with software engineers and autonomous, cross-functional development teams who manage software life cycles from ideation to release and beyond. For over 20 years we’ve been enriching organizations with the talent they need to boost scalability, drive dynamic growth and bring disruptive ideas to life. Our top-notch engineering teams combine ownership with leading technologies, including cloud, AI, data science and embedded software to accelerate digital transformations and boost software delivery. A culture, driven by trust, that embraces openness, craves more and acts with respect enables our experts to create evolutive solutions that support scale-ups, unicorns and enterprise-level companies around the world.
