foodora is part of the Delivery Hero Group, which is the world's pioneering delivery platform. Our mission is to provide a fantastic ordering experience – fast, simple, and right to the door. We operate in more than 70 countries worldwide. The Delivery Hero Group is headquartered in Berlin, Germany, has been listed on the Frankfurt Stock Exchange since 2017, and is part of the MDAX stock index.
Job DescriptionA KYB Analyst is responsible for verifying business customers to ensure compliance with anti-money laundering (AML), counter-terrorist financing (CTF), sanctions, and regulatory requirements. The role supports the safe onboarding and ongoing monitoring of corporate clients, merchants, vendors, or partners.
Key Responsibilities
Customer & Business Verification
- Review and verify company registration documents and ownership structures
- Conduct due diligence on legal entities, directors, shareholders, and Ultimate Beneficial Owners
- Validate business legitimacy using internal systems and external databases
- Assess business activities, websites, financial information, and source of funds
AML & Compliance Controls
- Perform sanctions, PEP (Politically Exposed Person), and adverse media screening
- Identify suspicious or high-risk business activity
- Apply risk-based assessment methodologies
- Escalate unusual cases or potential compliance concerns to senior analysts or AML teams
Case Management
- Handle onboarding and periodic review cases within SLA timelines
- Document findings clearly and maintain audit-ready records
- Request additional documents or clarification from customers when needed
- Update CRM, compliance, or case management systems accurately
Risk Assessment
- Assign customer risk ratings based on company type, geography, ownership, and transaction profile
- Identify industries with elevated AML or fraud risks
- Support Enhanced Due Diligence (EDD) reviews for higher-risk entities
Operational Excellence
- Follow internal SOPs, regulatory guidance, and compliance frameworks
- Participate in QA reviews and process improvement initiatives
- Maintain productivity and quality KPIs
- Support knowledge-sharing and documentation updates when regulations or procedures change
You’re a service-driven team player who thrives in dynamic, fast-paced environment. You bring a proactive mindset, a passion for helping others, and a positive, solutions-oriented attitude. If you’re adaptable, communicative, and eager to learn, you’ll feel right at home.
What We’re Looking For
- Strong computer literacy (we work across multiple systems)
- Attention to detail
- Critical thinking and investigative mindset
- Strong documentation and analytical skills
- Fluency in English and Czech spoken and written.
- Previous experience in AML/KYC/KYB regulations is a big plus
Your Benefits
- Modern office in Budapest’s Mill Park – easy to reach, even by bike!
- International good vibe + strong corporate background = a secure & inspiring place to grow.
- From day one: life, accident & health insurance (MetLife).
- SZÉP-card & Medicare health package.
- foodora PRO & vouchers – tasty meals, even in the home office.
- Mental health support & relaxing office massages.
- In-house English lessons + LinkedIn Learning access.
- Extra days off, AYCM partnership & all tools provided.
- Social impact matters: we support 6 charities and you can join in!
Skills Required
- Strong computer literacy (experience using multiple systems and updating CRM/case management tools)
- Attention to detail
- Critical thinking and investigative mindset
- Strong documentation and analytical skills
- Fluency in English and Czech, spoken and written
- Previous experience in AML/KYC/KYB regulations
- Service-driven team player with a proactive, solutions-oriented attitude
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
