The Role
Manage day-to-day pharmacy unit operations, lead and develop staff, ensure inventory integrity and regulatory compliance, drive sales growth and KPI targets, maintain stakeholder and patient satisfaction, and support audits and continuous improvement.
Summary Generated by Built In
Job Summary
The Business Unit Lead is responsible for managing the day-to-day operations of the assigned business unit, ensuring operational efficiency, regulatory compliance, inventory integrity, excellent customer service, and team performance while driving business growth and stakeholder satisfaction.
Responsibilities
- Oversee daily business unit operations to ensure efficient service delivery and compliance with organizational standards.
- Lead, supervise, and develop team members to achieve operational excellence and high performance.
- Manage inventory planning, stock control, and resource utilization to ensure product availability and accuracy.
- Build and maintain strong relationships with customers, vendors, regulators, and internal stakeholders while resolving operational issues promptly.
- Monitor operational performance, prepare reports, and support audits, inspections, and continuous improvement initiatives.
Key Performance Indicators (KPIs)
- Achieve 40% annual sales growth while maintaining a 10% operating expense ratio.
- Maintain 95% order fulfilment and inventory accuracy with a stock-out rate of 5% or less.
- Achieve at least 90% compliance audit and stakeholder satisfaction scores.
- Maintain a minimum of 85% patient satisfaction and team performance rating.
- Foster high employee engagement and continuous operational improvement.
Requirements
- Bachelor’s degree in Pharmacy, Pharmaceutical Sciences, or a related field; professional certification is an added advantage.
- Minimum of four (4) years’ experience in pharmacy management, healthcare services, or a similar leadership role.
- Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management.
- Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools.
- Demonstrated leadership, communication, problem-solving, and stakeholder management skills.
- MUST reside close to Surulere or Ikeja. NO accommodation is provided.
Skills Required
- Bachelor's degree in Pharmacy, Pharmaceutical Sciences, or related field
- Professional certification in pharmacy or related area
- Minimum of 4 years' experience in pharmacy management, healthcare services, or similar leadership role
- Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management
- Proficiency in pharmacy management software
- Proficiency in Microsoft Office applications
- Proficiency in data reporting tools
- Demonstrated leadership, communication, problem-solving, and stakeholder management skills
- Must reside close to Surulere or Ikeja (no accommodation provided)
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The Company
What We Do
Castville Solutions is a Nigerian healthcare recruitment and workforce solutions provider that connects pharmacies and hospitals with high-caliber professionals. The company's mission is to enhance healthcare delivery by providing skilled candidates and empowering professionals through training. Beyond staffing, they offer tailored solutions in process management, operational templates, and healthcare-specific training to help businesses grow and improve productivity.
