Business Transformation Manager

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in US
Remote
82K-123K Annually
Mid level
Financial Services
The Role
The Business Transformation Manager will unify teams and processes by leading cross-functional initiatives to improve business operations and customer experience. Responsibilities include driving strategic initiatives, ensuring effective stakeholder communication, and building operational readiness, while leveraging a collaborative spirit and analytical skills to solve complex problems.
Summary Generated by Built In

Bloomerang combines the best tools, resources, and people to provide a world-class experience for tens of thousands of nonprofits, allowing them to raise more money and do more good in the world. Our powerful software and stellar customer service have made us one of the highest rated fundraising/donor CRMs on the market.

In addition to creating thriving nonprofits, we're also in the business of creating thriving employees. At Bloomerang, you'll be a part of a mission-driven culture built on the core values of Simplify, Care, and Act. We know the key to our success is our people, and we're proud to be home to some of the most innovative and skilled employees in the workforce today.


The Role

The Business Transformation Manager is dedicated to unifying our teams, processes, tools, and customers on a centralized platform that delivers optimal solutions for our nonprofit customers and prospects. To support this mission, you will lead cross-functional planning initiatives aimed at integrating our businesses, streamlining our processes, and elevating our customers' experience using our Transformation playbook and program management best practices. The ideal candidate is a fast learner who enjoys collaborating on complex projects to deliver value, and has a proven track record in project or program management.


What You Will Do

  • Drive Strategic Initiatives: Lead the daily planning, execution, and tracking of strategic initiatives in partnership with functional team leads.
  • Facilitate Collaboration: Lead team working sessions and solutioning discussions. Deliver internal presentations that inform decision-making, risk mitigation, and priorities. Celebrate team milestones and proactively address potential misalignment.
  • Monitor Progress: Develop or utilize existing tools, metrics, and benchmarks to track program performance and progress.
  • Ensure Stakeholder Communication: Serve as the main point of contact for stakeholders, providing timely updates on project status, milestones, and deliverables.
  • Build Operational Readiness: Ensure internal teams are prepared for new and improved business processes.


What You Need to Succeed

  • Proven Leadership: 3+ years of demonstrated experience in project or program management.
  • Exceptional Communication and Organization: Excellent organizational, time management, prioritization, and communication skills (both written and oral) with the ability to tailor messages to different audiences.
  • Collaborative Spirit: Experience fostering strong cross-functional relationships and collaborating on enterprise-level initiatives.
  • Analytical Mindset: Strong analytical ability to make connections, synthesize data, and solve problems.
  • Adaptability and Drive: Ability to quickly adapt to changing business needs and drive results.


Nice to Haves But Not Required

  • Prior knowledge of Salesforce/CRM (workflows, reports and dashboards)
  • PMP certification
  • SAFe certification
  • Ability to travel 1-3 times per year


Benefits

Health + Wellness
You'll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. 

Time Off

You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer Days, 12 paid holidays, as well as paid parental leave.

401k

You'll receive a 401k match to help invest in your future.


Equipment
Everything you need to be successful, shipped right to your door.


Compensation

The salary range for this position is: $82,000 - $123,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.


Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. 


Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.


Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Employment with Bloomerang is contingent upon signing a Proprietary Information and Inventions Agreement, satisfactory completion of our pre-employment background check, and satisfactory proof of legal authorization to work in the United States. In accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for Employment. Any criminal offenses or crimes that are related to material duties of the role will not be considered

The Company
HQ: Indianapolis, IN
255 Employees
On-site Workplace
Year Founded: 2012

What We Do

Indianapolis-based Bloomerang is the complete donor management solution that helps thousands of small and medium-sized nonprofits deliver a better giving experience and create stable, thriving organizations. Combining robust, simple-to-use technology with people-powered support and training, Bloomerang empowers nonprofits to work efficiently, improve their donor relationships and grow their donor bases. With Bloomerang, nonprofit professionals love their work and have another teammate in the cause.

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