Business Technology Specialist

Posted 8 Days Ago
Be an Early Applicant
Reston, VA, USA
In-Office
70K-80K Annually
Entry level
Real Estate
The Role
Administers and supports the HomebuilderONE ERP, including help desk tickets, security, user provisioning, hierarchy maintenance, access management, testing, releases, compliance audits, data quality, and contract document configuration. Partners with business and functional teams on process improvements, requirements gathering, documentation, enhancements, mergers and acquisitions, data conversion, and user adoption.
Summary Generated by Built In

Who is Stanley Martin Homes?

At Stanley Martin Homes, we believe your work should have a purpose. With us, it truly does.

Our success starts with our people, and we are proud to foster a culture where every team member is valued and supported. At Stanley Martin Homes, you will work alongside passionate, knowledgeable professionals who are committed to doing the right thing, delivering exceptional homebuyer experiences, and putting homebuyers first.

Stanley Martin Homes is one of the largest 25 homebuilders in the United States and it has been consistently one of the fastest growing. We are proud of the people-first culture that makes it possible.

If you are ready to build a meaningful career and help families find the place they will call home, we would love to connect with you. Join our team and build a career that you will be proud of.

Explore Opportunities Today


The Business Technology Specialist serves as the primary administrator and support resource for HomebuilderONE (HB1). This role is responsible for HB1 help desk support, security administration, Hierarchy maintenance, user provisioning, testing, release support, and day-to-day system administration. The position partners with the Business Technology Manager, corporate functional teams, and division team members to support day-to-day operations, process improvements, system enhancements, and the successful adoption of business technology solutions.

 

Responsibilities and Duties:

  • Manage HomebuilderONE (HB1) support requests submitted through Help Desk Support, including ticket intake, prioritization, troubleshooting, resolution, and end-user communication.
  • Administer HB1 Hierarchy, security, team assignments, user provisioning, and access management, including new user onboarding, employee transitions, separations, access reviews, and Docusign license assignments.
  • Manage approved user access requests for Training (TRAIN), User Acceptance Testing (UAT), and Data Migration (DMI) environments, including user enablement, Hierarchy, security, and Teams access adjustments as needed.
  • Identify opportunities for system enhancements, process improvements, and operational efficiencies through collaboration with business users and functional teams, including requirements gathering and process documentation as needed.
  • Support application enhancements, bug fixes, code updates, and releases through User Acceptance Testing (UAT), issue resolution, and post-deployment support.
  • Support ongoing ERP system compliance and data quality initiatives through periodic audits, data maintenance, and resolution of identified issues.
  • Maintain HB1 contract document setup and configuration.
  • Support and assist with Mergers and Acquisitions projects, working on activities required for data conversion and with functional teams to ensure on-time project completion.
  • Represent the company professionally in all internal and external interactions and communications.
  • Complete all other duties as assigned by the manager.
  • Adhere to company safety standards and help promote a safe working environment.
  • Adhere to and promote the Mission, Vision, and Values of Stanley Martin.

 Position Standards:

  • Team player focused on continual improvement of systems and processes
  • Ability to challenge the status quo to find new and better solutions to ongoing business problems
  • Positive attitude and self-starter willing to jump in and take risks
  • Attention to Detail

Position Requirements:

  • Bachelor’s Degree or equivalent
  • Strong interpersonal, organizational, and time management skills
  • Excellent organizational and written/oral communication skills
  • The ability to effectively manage multiple projects simultaneously, perform under pressure, and pay close attention to detail while staying focused on the big picture.

Preferred Qualifications

  • Experience with ERP systems, application administration, security administration, user provisioning, or role-based access controls.
  • Experience supporting Help Desk operations, ticket management, or IT Service Management (ITSM) processes.
  • Experience with User Acceptance Testing (UAT), software testing, release management, or change management.
  • Experience gathering business requirements, documenting processes, and supporting continuous improvement initiatives.

 

 

What’s In It For Me:  

  • Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed, along with employer-paid Short Term and Long Term disability, basic life and AD&D insurance (including employee-paid life, Legal Resources, and Aflac supplemental options)
  • Plan for the future by investing in a 401(K), with up to $5K employer match, invest even more with our Health Savings Account (HSA)
  • Put your family first with benefits, including 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care
  • 12 weeks of paid maternity leave through our Short-Term Disability Plan
  • Receive well-rounded wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program
  • Continue your education with tuition and certification reimbursement
  • Rest and relax with 15 days of vacation (increases with tenure) and 6 days of paid sick leave
  • Protect yourself from identity theft or travel mishaps with our no-cost coverage
  • Receive great discounts on buying a Stanley Martin home and discounts with our partners in mortgage and title services as well as cell phone service through Verizon
  • Get access to your paycheck early with an advanced pay option through Dayforce Wallet
  • Support local charities that are important to you through our Giving Back Program; with up to $250 match, 8 hours leave and more 

Stanley Martin Homes has been building new homes since 1966. Headquartered in Reston, VA, Stanley Martin Homes is one of the nation’s fastest-growing homebuilders, having built more than 25,000 homes and operating in 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin Homes is driven to deliver on its mission to “design and build homes people love at a price they can afford.”

At Stanley Martin Homes, you're not just joining a company—you’re joining a team. Whether your passion is in sales, construction, or operations, you'll contribute to delivering an exceptional home buying experience that helps people realize their dreams.

To hear from our team members about why they love working at Stanley Martin Homes, click here.

 

This position pays between $69,700 to $80,300 annually.

Skills Required

  • Bachelor's degree or equivalent
  • Strong interpersonal, organizational, and time management skills
  • Excellent written and oral communication skills
  • Ability to manage multiple projects simultaneously and perform under pressure
  • Strong attention to detail while maintaining focus on the broader business context
  • Experience with ERP systems, application administration, security administration, user provisioning, or role-based access controls
  • Experience supporting help desk operations, ticket management, or ITSM processes
  • Experience with user acceptance testing, software testing, release management, or change management
  • Experience gathering business requirements, documenting processes, and supporting continuous improvement initiatives
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The Company
HQ: Reston, VA
927 Employees
Year Founded: 1966

What We Do

Stanley Martin Homes designs and builds new homes and neighborhoods across multiple U.S. markets, including Northern Virginia, Maryland, Virginia, the Carolinas, Georgia, and Florida. The company focuses on attractive exteriors, energy- and money-saving home engineering, functional floor plans, and customer service. It also invests in and gives back to the communities where it operates, aiming to create lasting value for homebuyers, employees, and trade partners.

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