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Execution leadership for societies, research institutions, foundations, and membership organizations.
The Role
Manage a portfolio of concurrent business technology initiatives, partnering with business owners and stakeholders on roadmaps, requirements, prioritization, delivery, and business outcomes. Coordinate Agile and SAFe execution, including PI Planning, dependencies, risks, testing, implementation readiness, change management, and operational transition. Maintain delivery plans and executive reporting while facilitating decisions, resolving obstacles, and ensuring governance and stakeholder alignment.
Summary Generated by Built In
At Connect Centric, we are more than just consultants, we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas.
Position Description
Connect Centric is seeking an experienced Business Technology Product Manager to support business owners in planning, coordinating, and executing a diverse portfolio of technology-enabled business initiatives.
The ideal candidate has demonstrated experience managing multiple concurrent business technology initiatives, working directly with business stakeholders, and operating within Agile and Scaled Agile Framework (SAFe) environments. They understand product management practices, including roadmaps, backlogs, prioritization, and product lifecycle management, and can apply those practices to support business owners and coordinate delivery across teams.
What You Will Do
Position Description
Connect Centric is seeking an experienced Business Technology Product Manager to support business owners in planning, coordinating, and executing a diverse portfolio of technology-enabled business initiatives.
The ideal candidate has demonstrated experience managing multiple concurrent business technology initiatives, working directly with business stakeholders, and operating within Agile and Scaled Agile Framework (SAFe) environments. They understand product management practices, including roadmaps, backlogs, prioritization, and product lifecycle management, and can apply those practices to support business owners and coordinate delivery across teams.
What You Will Do
- Manage execution across a diverse portfolio of concurrent business technology initiatives, including enterprise application implementations, system enhancements, business process improvements, workflow automation, and digital transformation efforts.
- Partner directly with business owners and stakeholders to understand business objectives, clarify requirements, establish priorities, and translate business decisions into actionable delivery plans.
- Support business owners in developing and maintaining product roadmaps, defining delivery priorities, and aligning initiatives with organizational objectives.
- Apply Product Management principles to support product planning, lifecycle management, continuous improvement, and delivery of business value.
- Work within SAFe environments, participating in Program Increment (PI) Planning, coordinating cross-team dependencies, tracking commitments, and supporting delivery against agreed objectives.
- Support backlog refinement, prioritization discussions, requirements clarification, and alignment between business needs and delivery activities.
- Develop and maintain project and product delivery plans, schedules, milestones, resource plans, risk registers, issue logs, dependency trackers, and status reports.
- Manage competing priorities and dependencies across multiple initiatives, identifying potential conflicts and facilitating decisions with the appropriate business owners.
- Facilitate stakeholder meetings, planning sessions, delivery reviews, and cross-functional discussions to maintain alignment and resolve obstacles.
- Monitor delivery progress, identify risks and issues, coordinate corrective actions, and escalate decisions requiring business owner or leadership involvement.
- Work with business owners to establish measurable outcomes, track delivery performance, and evaluate whether implemented solutions meet business expectations.
- Coordinate business requirements, user acceptance testing (UAT), implementation readiness, stakeholder communications, training coordination, and operational transitions.
- Provide clear, concise updates to business owners and senior leadership regarding progress, risks, dependencies, resource needs, and decisions required.
- Support business process improvements, organizational change management, stakeholder readiness, and adoption of new technology-enabled capabilities.
- Ensure initiatives follow established governance practices, delivery standards, and organizational policies.
- Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field, or equivalent relevant professional experience.
- Minimum of seven (8) years of experience in product management, business technology project management, or related enterprise delivery roles.
- Demonstrated experience managing execution across a diverse portfolio of concurrent business technology initiatives involving different business functions, stakeholders, systems, and delivery teams.
- Direct experience working within a Product Management Model, including supporting product strategy execution, roadmap planning, backlog management, prioritization, and continuous delivery of business value.
- Practical experience working within SAFe environments, including PI Planning, Agile delivery coordination, cross-team dependency management, and collaboration with Product Owners and Agile teams.
- Experience working directly with business owners, department leaders, and senior stakeholders to understand objectives, clarify requirements, manage expectations, and facilitate business decisions.
- Demonstrated ability to coordinate cross-functional business and technology teams throughout planning, implementation, testing, and operational transition.
- Experience managing business initiatives involving technology implementations, enterprise applications, process improvements, workflow automation, or digital transformation.
- Experience managing multiple priorities, schedules, resources, risks, issues, and dependencies across concurrent initiatives.
- Ability to facilitate discussions, resolve competing priorities, coordinate decisions, and maintain alignment among stakeholders with different business objectives.
- Experience supporting user acceptance testing, business readiness, implementation planning, change management, and stakeholder adoption.
- Experience preparing executive-level status reports, dashboards, roadmap updates, risk summaries, and decision-support materials.
- Proficiency with product and project management tools such as Jira and Smartsheet.
- Excellent written and verbal communication skills, including the ability to communicate effectively with business stakeholders, technology teams, vendors, and senior leadership.
- Strong organizational, analytical, facilitation, problem-solving, and time management skills.
- Ability to work independently, navigate ambiguity, exercise sound judgment, and maintain accountability for delivery outcomes.
- SAFe certification, such as SAFe Agilist (SA), SAFe Product Owner/Product Manager (POPM), or an equivalent certification.
- Project Management Professional (PMP) certification.
- Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent Agile certification.
- Experience supporting the adoption or implementation of a Product Operating Model within an enterprise organization.
- Experience working closely with Product Managers, Product Owners, Business Relationship Managers, or business capability owners.
- Experience coordinating delivery across multiple Agile teams or Agile Release Trains.
- Experience supporting enterprise business transformation, operational modernization, or digital enablement initiatives.
- Familiarity with organizational change management, business process improvement, stakeholder engagement, and technology adoption.
- Position Type: Full-time W-2 contract position
- Location: Washington, DC
- Work Arrangement: Hybrid (Two days per week onsite required)
- Compensation: $125,000–$135,000 annually
- Work Authorization: Must be legally authorized to work in the United States without current or future employer sponsorship.
Skills Required
- Bachelor's degree in Business Administration, Information Systems, Project Management, or a related field, or equivalent relevant professional experience
- Minimum seven years of experience in product management, business technology project management, or related enterprise delivery roles
- Experience managing diverse portfolios of concurrent business technology initiatives across different functions, stakeholders, systems, and delivery teams
- Experience with product strategy execution, roadmap planning, backlog management, prioritization, and continuous delivery of business value
- Practical experience working within SAFe environments, including PI Planning, Agile delivery coordination, cross-team dependency management, and collaboration with Product Owners and Agile teams
- Experience working with business owners, department leaders, and senior stakeholders to clarify objectives, requirements, expectations, and decisions
- Experience coordinating cross-functional business and technology teams through planning, implementation, testing, and operational transition
- Experience managing technology implementations, enterprise applications, process improvements, workflow automation, or digital transformation initiatives
- Experience managing priorities, schedules, resources, risks, issues, and dependencies across concurrent initiatives
- Ability to facilitate discussions, resolve competing priorities, coordinate decisions, and maintain stakeholder alignment
- Experience supporting user acceptance testing, business readiness, implementation planning, change management, and stakeholder adoption
- Experience preparing executive-level status reports, dashboards, roadmap updates, risk summaries, and decision-support materials
- Proficiency with product and project management tools such as Jira and Smartsheet
- Excellent written and verbal communication skills
- Strong organizational, analytical, facilitation, problem-solving, and time management skills
- Ability to work independently, navigate ambiguity, exercise sound judgment, and maintain accountability for delivery outcomes
- SAFe certification, such as SAFe Agilist, SAFe Product Owner/Product Manager, or equivalent
- Project Management Professional (PMP) certification
- Certified ScrumMaster, Professional Scrum Master, or equivalent Agile certification
- Experience supporting adoption or implementation of an enterprise Product Operating Model
- Experience working with Product Managers, Product Owners, Business Relationship Managers, or business capability owners
- Experience coordinating delivery across multiple Agile teams or Agile Release Trains
- Experience supporting enterprise transformation, operational modernization, or digital enablement initiatives
- Familiarity with organizational change management, business process improvement, stakeholder engagement, and technology adoption
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The Company
What We Do
Connect Centric leads the execution of complex, technology-enabled initiatives for scientific and professional societies, health and research institutions, foundations and grant-making organizations, and membership organizations. Through our registered delivery model, Execution as a Service®, clients define the outcome and Connect Centric designs and leads the execution. We take direct responsibility for moving the work forward—including the technical, operational, vendor, decision-making, and adoption work required to deliver the outcome. Unlike a traditional PMO, we do more than provide governance, coordination, and reporting. Unlike a staffing firm, we do not simply fill seats. Our experienced staff work inside client environments to lead workstreams, resolve dependencies, coordinate internal teams and vendors, recover stalled initiatives, and make progress visible. Our work includes strategy-to-technology alignment, prioritization and sequencing, product and capability ownership, technology, process and AI modernization, and initiative recovery. Our delivery capabilities span platforms and applications; cloud, data and analytics; integrations and APIs; AI search visibility; automation and practical AI; and change, training and adoption. Connect Centric is a woman-owned, senior-led consulting firm founded in 2009 and certified to ISO 9001 and ISO 27001 standards.
Why Work With Us
Connect Centric owns outcomes instead of delivering reports or filling seats. Our team combine IQ, EQ, and TQ—strategic, emotional, and technical intelligence—to resolve dependencies, align teams and vendors, and move important work forward.
