Business Technology Advisor

Posted 19 Days Ago
Easy Apply
Be an Early Applicant
Hiring Remotely in United States
Remote
100K-130K Annually
Junior
Information Technology • Cybersecurity
Smart Tech. Smart Solutions.
The Role
The Business Technology Advisor aligns IT solutions with client business goals through strategic planning and consulting, focusing on client retention and satisfaction.
Summary Generated by Built In

Founded in 2006, Coretelligent is a provider of comprehensive managed IT solutions, specializing in areas like cybersecurity, private cloud services, IT planning and strategy, and backup and disaster recovery. We cater to industries such as financial services, life sciences, technology, and professional services. The company has been recognized for its achievements, including being named to Inc. magazine’s Power Partner Awards and as AT&T Cybersecurity North American Partner of the Year for 2023. Coretelligent focuses on meeting regulatory requirements and ensuring clients' IT platforms are robust and compliant. We have a significant presence across various U.S. locations and offer co-managed IT solutions as well.

 

Job Overview

Coretelligent is seeking a client-focused and technically astute Business Technology Advisor to serve as a trusted partner to our managed services clients. This strategic role is responsible for driving long-term value by aligning Coretelligent’s solutions with each client’s business goals through proactive roadmapping, budgeting, and recurring technology reviews.

You’ll work cross-functionally with engineering, sales, and product teams to scope standard projects, conduct license and environment reviews, and advise on IT modernization initiatives. Acting as both a strategic consultant and technical resource, the Business Technology Advisor plays a critical role in client retention, satisfaction, and growth by ensuring the right solutions are in place—at the right time.

Key Responsibilities:

  • Deliver recurring client-facing strategy sessions that include technology roadmaps, budget planning, and strategic recommendations that align to business goals.
  • Create and manage Statements of Work (SOWs) for standard IT projects, while maintaining ownership of ongoing strategy case tracking.
  • Provide ad hoc IT consulting and guidance on environment sizing, solution design, and IT modernization to both clients and internal engineering teams.
  • Perform Managed IT solution scoping, including infrastructure reviews, license reconciliation, and cost analysis to ensure operational efficiency.
  • Educate clients on Coretelligent's service offerings, defend solution recommendations, and help align clients to our best-practice technology stack.
  • Participate in product evaluations and testing, contributing client-centric feedback to improve solution readiness and internal alignment.
  • Collaborate with sales, client success, and delivery teams to support pre-sales technical discovery and ensure smooth handoffs for implementation.
  • Help identify trends across client portfolios that can inform broader service improvements, bundling, or product positioning.

 

 

 

Required Skills and Qualifications:

  • 1-3 years in IT consulting, technical account management, or vCIO-level advisory within a managed services or IT solutions provider environment.
  • Advanced Technical Certifications (VMware, Microsoft, Cisco, Fortinet, etc.)
  • Ability to configure, maintain, and troubleshoot key technologies, including:
    • VMware vSphere
    • Microsoft Windows Server (2019 / 2016 / 2012 R2)
    • Microsoft Active Directory (Group Policy, DHCP, DNS, NPS, etc.)
    • Exchange Server (2019, 2016, 2013, 2010)
    • VPN Clients (Cisco, Fortinet)
    • Firewalls (Fortinet, Cisco)
    • Wireless Technology (Aerohive, Meraki, Ubiquiti)
    • Remote Desktop (MS RDS, Citrix)
    • Cloud Services (O365, Egnyte, Centrify/iDaptive, Box/DropBox, etc.)
    • Storage (HPE Nimble, DellEMC, Synology, etc.)
    • Backup Solutions (Veeam, Zerto, etc.)
  • Strong understanding of infrastructure, M365, licensing models, and service delivery frameworks in SMB and mid-market environments.
  • Proven experience building strategic roadmaps, budget plans, and SOWs in a recurring client advisory model.
  • Strong interpersonal and communication skills; able to engage and influence executive-level stakeholders and internal engineering teams.
  • Bachelor’s degree in a related field; industry certifications (e.g., Microsoft, CompTIA, Cisco) are a plus.

Salary Range for this position (depending upon experience): 

$100,000 - $130,000

This range reflects the minimum and maximum targets for new hires across all US locations (with the exception of MA, NY, and CA). Within the range, individual pay is determined by job-related skills, experience, work location, and relevant education or training.

 

 

What you’ll love about Coretelligent:

We take Coretelligent culture very seriously! As a company, we constantly think of ways to give back to our valued employees through company engagement. We offer a competitive salary, amazing benefits, a great vacation package, a healthy work-life balance, and opportunities to grow your career from within!  

 

Benefits: Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.

Perks: Twelve holidays, including a day off on your birthday and work anniversary, flexible vacation, monthly rewards, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.


 

Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves.

 

In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age.

 

We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to [email protected] for necessary arrangements.


E-Verify www.dhs.gov/E-Verify      

 

For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 

 

As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

#LI-Remote

Top Skills

Backup Solutions
Cloud Services
Exchange Server
Firewalls
Microsoft Active Directory
Microsoft Windows Server
Remote Desktop
Storage
Vmware Vsphere
Vpn Clients
Wireless Technology
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The Company
HQ: Needham, MA
235 Employees

What We Do

Coretelligent is a leading provider of comprehensive managed and co-managed IT support, cybersecurity, digital transformation, DevOps, cloud services, and more. Our team of world-class experts provides top-tier organizations with the services they need to thrive in today's digital economy. We're proud to be one of the most awarded IT service providers in the nation. Providing complete IT support 24/7/365 days a year, our innovative proprietary technology solutions and full suite of security services ensure exceptional business performance, data protection and security for our clients' most sensitive information assets.

Our awards include:

- Boston Business Journal Fast 50
- CRN Triple Crown Award
- CRN Managed Service Provider 500
- CRN Elite 150 managed service provider
- CRN Fast Growth solution provider
- CRN Next-Gen 250 leading technology solution provider
- CRN Tech Elite 250 solution provider
- CRN Solution Provider 500
- Inc. 5000 fastest-growing company (x8)
- MSPmentor 501 top managed service provider and tier one total service provider
- and many more!

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