Business Systems Quality Manager

Posted 5 Days Ago
Be an Early Applicant
Buffalo, NY, USA
In-Office
100K-125K Annually
Senior level
Aerospace
The Role
Lead APQP/business systems quality processes: assess maturity, drive improvements, manage document control, support compliance, deliver training, and lead cross-functional process projects to sustain customer and enterprise quality requirements.
Summary Generated by Built In

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Business Systems Quality Manager

Reporting To:

Group Quality Director - SDG

Work Schedule:

Onsite – Buffalo, NY

To be considered for the Quality Systems Process Manager position here’s what you would typically bring:

  •  Bachelor’s degree in Engineering, Operations, Business, or a related field
  •  5+ years of experience in quality or business systems management, or process development
  • Strong understanding of quality and/or business management systems, including how processes integrate and interact across an organization
  • Excellent critical thinking and problem‑solving skills, with the ability to analyze complex issues and drive effective solutions
  • Proven ability to build relationships and collaborate across functions and at multiple levels of the organization
  • Exceptional communication skills, including the ability to create clear, effective written materials
  • Self‑starter with the ability to work independently, manage workload, and meet deadlines
  • Highly organized, with demonstrated ability to balance day‑to‑day responsibilities alongside long‑term projects
  • Position requires 5-10% travel
  • Ability to obtain a U.S. DoD Secret Security Clearance. 

Preferred Skills:

  • Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)
  • Hands-on experience with/ Working knowledge of risk evaluation tools, such as Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans
  • Training development/delivery experience across organizational levels
  • Customer requirements flow-down and metrics familiarity
  • Microsoft SharePoint experience for building/maintaining collaboration environments

As a Business Systems Quality Manager, you will:

  • APQP Sustainment and Improvement: Serve as APQP process SME, trainer, administrator, and integrator. Maintain and influence APQP processes, collaborate with the APQP Community of Practice, administer Lessons Learned, and drive process implementation initiatives.
  • APQP Maturity Assessments: Plan and execute APQP process maturity assessments; identify gaps and opportunities and recommend improvement actions.
  • Business Systems Maturity Administration: Perform Business Systems maturity assessments for key division processes, monitor assessment performance at site level, identify strengths and opportunities, and deliver findings to stakeholders.
  • Process Improvement Projects: Lead and execute projects to improve business systems processes; develop measurable plans and track results.
  • Document Control Maintenance: Monitor and manage SDG document control process health and execution at a tactical level.
  • Compliance Support: Support sustainment of enterprise customer quality requirements and ensure process adherence.
  • Training & Change Enablement: Develop and deliver process training and materials across organizational levels; support change adoption.
  • Cross-functional Leadership & Influence: Lead or participate in cross-functional teams, influence stakeholders, and coordinate implementation where requirements are sometimes ambiguous.

How we care for you: 

  • Financial Rewards: great compensation package, annual profit sharing, matching 401k and the ability to participate in Employee Stock Purchase Plan, Flexible Spending and Health Savings Accounts 
  • Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance 
  • Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages 
  • Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs 
  • Collaborative and Welcoming Workplace: Inclusive culture rooted in our values, enhanced by Employee Resource Groups, and team-building activities.

#LI-DJ1

#LI-Onsite

Salary Range Transparency:

Buffalo, NY $100,000.00–$125,000.00 Annually

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. 

This position requires access to U.S. export-controlled information.
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran 

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.

No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.

Skills Required

  • Bachelor's degree in Engineering, Operations, Business, or a related field
  • 5+ years of experience in quality or business systems management, or process development
  • Strong understanding of quality and/or business management systems and process integration
  • Excellent critical thinking and problem-solving skills
  • Proven ability to build relationships and collaborate across functions and levels
  • Exceptional written and verbal communication skills
  • Self-starter able to work independently and manage workload
  • Highly organized with ability to balance day-to-day responsibilities and long-term projects
  • Ability to obtain a U.S. DoD Secret Security Clearance
  • Position requires 5-10% travel
  • Working knowledge of or training to APQP-PPAP requirements (e.g., AS9145, IATF 16949, AESQ-RM13145)
  • Hands-on experience or working knowledge of risk evaluation tools (Process Flow Diagrams, DFMEA, PFMEA, DFM, MSA, Control Plans)
  • Training development and delivery experience across organizational levels
  • Customer requirements flow-down and metrics familiarity
  • Microsoft SharePoint experience for building/maintaining collaboration environments
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The Company
HQ: East Aurora, NY
7,850 Employees
Year Founded: 1951

What We Do

We work on some of the world’s most exciting technical projects, creating products that challenge the limits of what’s possible, from cutting-edge medical technology to space vehicles. Our formula includes one simple, surprising low-tech element that makes us stand out from everyone else: Trust. We trust each other to work hard and do the right thing. We give people credit for their ideas. We take pride in sticking with a problem until it’s solved. We value you for who you are as much as what you can do. We enjoy what we do. And you can do it, too.

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