Business Systems Manager

TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. "Making People's Life Easier" - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.

We are seeking a strategic Manager, Business Systems to own the portfolio of applications and platforms that power our internal business operations. This role is responsible for the strategy, implementation, administration, and continuous improvement of our core corporate applications, including HR, Finance, ERP, and other enterprise platforms. The Manager, Business Systems will partner closely with department leaders to understand their needs, optimize workflows, and ensure our technology stack effectively supports their goals.

Primary Focus: 

• Team Leadership: Lead, mentor, and develop a team of Business Systems Analysts and Application Administrators. Foster a collaborative environment focused on business partnership and value delivery.
• Business Application Portfolio Management: Own the full lifecycle of internal business systems (e.g., HRIS, ERP, Accounting/Finance platforms). This includes managing administration, integration, maintenance, upgrades, and support escalations.
• Process Improvement & Integration: Analyze business processes and identify opportunities for automation and improvement through technology. Manage and maintain integrations between key business systems to ensure data consistency and integrity.
• Vendor Management: Manage relationships with SaaS and software vendors for our business applications. Oversee contract negotiations, renewals, licensing, and service level management to maximize value.
• Project Management: Lead technology projects related to the selection and implementation of new business systems or the significant enhancement of existing platforms.

Qualifications:

• Bachelor's degree in Information Systems, Business Administration, or a related field, or equivalent experience.
• Minimum of 5+ years of experience in IT/IS roles, with at least 3+ years in a management position overseeing business applications or enterprise systems.
• Hands-on experience managing and delivering complex internal technology projects, including the selection, implementation, or major upgrade of core business systems (e.g., ERP, HRIS, financial platforms).
• Excellent project management skills, with experience leading system implementation or upgrade projects.

Working with us means:

• An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
• Medical insurance with extended coverage after the probation period;
• Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
• Internal meetups: lightning & thunder talks;
• High-performance equipment and additional monitors for productive work;
• Class “A” office in the city center
• A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
• Referral program "Bring a Friend" with bonus opportunities;
• Coffee points for snacks at any time;
• Team-building and sports events that foster team spirit.