Business Systems Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Business Systems Manager develops, trains, and manages Business Systems Analysts that support departmental system(s).

Primary Responsibilities

• Plans, tests, and executes projects and supports day-to-day operations
• Ensures department meets all standards, company policies, and quality requirements
• Develops strategy and leads implementation for system(s)
• Works with Technology partners and line of businesses regarding processes and resolution of system issues
• Identifies, analyzes, and resolves user problems as they occur
• Oversees system enhancements and works with agencies to develop ongoing reporting and tools

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelor's degree in a related field and eight (8) years of related work experience
• OR a High School Diploma /GED and twelve (12) years of related work experience
• Two (2) years of leadership/managerial/supervisory experience

Preferences

• Experience in a financial institution

Skills and Competencies

• Ability to learn additional systems as needed
• Ability to work under pressure and meet deadlines
• Detail oriented and ability to work in a fast-paced environment
• Excellent written and verbal communication skills
• Strong customer service skills

Additional Details

• 3-5 years' experience TSYS Support on TS-1 and TS-2 is strongly preferred.
• Experience related to Credit Card and environmental and regulatory rules.
• Strong experience leading Senior Business Analysts
• Strong focus on associate development including training and career development
• Strong technical management and support service skills
• Understanding of credit product offerings
• Ability to manage conversions.
• Strong background in compliance and risk management
• Strong background in vendor management.
• Ability to effectively collaborate with product, technology, and vendor teams.
• Working knowledge of cloud-based solutions.

Additional Skills and Competencies

• Solutions Oriented ability to think outside the box and seek ways/solutions to meet product development and operational needs.
• Efficient/acts with sense of urgency
• Knowledge of best practices for software development lifecycle and product support process management and detailed process mapping.
• Ability to understand the interconnectivity of complex systems and asses impacts to TSYS, downstream processes and customer impact
• Ability to proactively communicate with key partners.
• Excels in process improvement and efficiency.

This position is an offsite role, but you may be asked to come into the office on as needed basis.

This position must be within a reasonable driving distance to Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$115,340.40 USD

Median:

$145,660.00 USD

Incentive Pay Plans:

Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location DetailsRiverchase Operations CenterLocation:Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.