Business Systems Consultant, RMIS

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Hartford, CT, USA
In-Office
87K-144K Annually
Insurance
The Role
Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$87,400.00 - $144,400.00

Target Openings
1

What Is the Opportunity?
We are seeking a dynamic Business Systems Consultant to join our Risk Management Information Services (RMIS) Operations team as a Fronting Carrier Relationship Manager. You will play a crucial role in developing and enhancing products and services for Travelers National Accounts and Constitution State TPA Services (CSS). Collaborating with IT partners across Agile and non-Agile frameworks, you will deliver innovative solutions to meet the needs of internal and external customers.What Will You Do?
  • Data Management and Delivery:
    • Oversee carrier loss data file delivery, including Inception To Date / Financial Draft and activity files.
    • Manage regulatory data file delivery, including NCCI Medical and Indemnity Data Calls, Medicare, and CA WCIRB.
    • Coordinate Inventory Assumption onboarding and test file production data delivery.
    • Serve as the point of contact for carrier data needs per CSS contracts.
    • Ensure data quality for all delivered files.
  • Development and Enhancement:
    • Participate in the development of key products and services, such as fronting carrier data services, inventory assumption onboarding, regulatory reporting, and modernization of internal tools.
    • Collaborate with IT partners to evaluate project requests and recommend improvements.
  • Project Coordination and Documentation:
    • Assist in creating comprehensive project documentation.
    • Participate in Agile refinement sessions and write Agile user stories.
  • Meeting Coordination and Participation:
    • Organize and manage monthly touchpoint meetings.
    • Prepare for stewardship carrier meetings and provide necessary documentation.
    • Engage in or lead meetings internally and externally.
  • Subject Matter Expertise and Process Improvement:
    • Develop expertise in RMIS products and services.
    • Assess changes, recommend improvements, validate solutions, and manage troubleshooting.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor’s degree in business, MIS, or related field preferred.
  • Five years of experience supporting business technology systems preferred.
  • Advanced business perspective and understanding of the property casualty industry.
  • Intermediate proficiency in technology, analytical thinking, relationship management, communication, facilitation, teamwork, conflict management, change management/resilience, and risk-taking.
  • Strong collaboration skills with IT partners.
  • Ability to work independently and manage multiple projects.
  • Experience in Agile methodology is a plus.
  • Excellent communication skills for effective meeting participation and documentation.
  • Strong data analytics skills.
  • Preferred Technical and Application Skills:

  • Data Analytic Tools: SQL, Beyond Compare, KNIME, MicroStrategy, Qlik View, Qlik Sense, Microsoft Excel, Microsoft Access
  • Work Management Tools: JIRA or equivalent, AI tools, Visio, Teams, SharePoint, OneNote, PowerPoint, Word, Outlook.
What is a Must Have?
  • High school diploma or equivalent required.
  • Three years of experience supporting business technology systems required.
What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Travelers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Travelers and has not been reviewed or approved by Travelers.

  • Retirement Support Feedback suggests total rewards are bolstered by a 401(k) match, a company‑funded pension, and a program that contributes to retirement savings when employees make student‑loan payments. These elements are consistently portrayed as standout strengths of the package.
  • Leave & Time Off Breadth Feedback suggests time off is generous from the start, with substantial PTO, paid holidays, and the option to purchase additional days. Defined leaves such as short‑term disability and bereavement further enhance perceived flexibility.
  • Healthcare Strength Feedback suggests medical, dental, and vision coverage is comprehensive, with multiple plan choices, HSAs/FSAs, and robust mental‑health and wellness resources. Day‑one eligibility and added programs like caregiver support and specialty care navigation reinforce depth.

Travelers Insights

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The Company
HQ: New York, NY
35,118 Employees

What We Do

Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.

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