For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
We are looking to hire a Buisness System Analyst to join our team. This role is eligible for hybrid or remote.
This is a full time, exempt role.
POSITION OVERVIEW:
The Business Systems Analyst (BSA) is responsible for designing, enhancing, and supporting business systems that drive organizational objectives and business outcomes. Serving as a key liaison between business stakeholders and technical teams, the BSA acts as the primary point of contact for system functionality, providing expertise on both business processes and technical capabilities. This role leverages a strong understanding of information systems, business operations, and process improvement to analyze business needs, elicit and document requirements, and support the development and implementation of effective technology solutions. The BSA ensures that business and technical requirements are clearly defined, communicated, and aligned with strategic goals.
IN THIS ROLE YOU WILL:
- Partners with business and technology teams to support, enhance, and optimize financial systems that drive business outcomes.
- Gather and document business and technical requirements, analyzing processes, and delivering solutions that improve operational efficiency and support strategic objectives.
- Serve as a key liaison between stakeholders, IT teams, and vendors, ensuring technology solutions align with business needs and enterprise standards.
- Lead financial initiatives, support solution design, testing, and deployment activities, and provide guidance to team members while driving continuous improvement.
WHAT YOU NEED TO APPLY:
- Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field
- 5-8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives.
- Proven ability to gather, analyze, and document business and technical requirements, collaborate with cross-functional teams, and deliver solutions that drive operational effectiveness.
- Strong analytical, problem-solving, communication, and stakeholder management skills, with experience in data management, data analysis, data integration, and database technologies.
- Experience supporting corporate financial systems and related business processes is preferred, along with strong financial acumen and an understanding of financial planning, forecasting, reporting, and analytics.
- Demonstrated ability to identify process improvement opportunities, influence stakeholders, mentor team members, and translate business needs into scalable technology solutions.
- Strong analytical, problem-solving, and communication skills with expertise in Finance, business process analysis, data governance, and systems implementation
- Experience with financial concepts and analytics tools such as Essbase, SmartView, Oracle Cloud Products (Hyperion), VBA, and SQL is preferred, along with technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, Business, Finance, or a related field
- 5-8 years of experience as a Business Systems Analyst supporting complex business and technology initiatives
- Experience gathering, analyzing, and documenting business and technical requirements
- Experience collaborating with cross-functional teams and delivering technology solutions
- Strong analytical, problem-solving, communication, and stakeholder management skills
- Experience with data management, data analysis, data integration, and database technologies
- Experience supporting corporate financial systems and related business processes
- Strong financial acumen and understanding of financial planning, forecasting, reporting, and analytics
- Experience identifying process improvement opportunities, influencing stakeholders, and mentoring team members
- Expertise in finance, business process analysis, data governance, and systems implementation
- Experience with Essbase, SmartView, Oracle Cloud Products or Hyperion, VBA, and SQL
- Technical development skills in SQL, Essbase Calculation Scripts, Microsoft Access, and Visual Basic
The Hanover Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hanover Insurance Group and has not been reviewed or approved by The Hanover Insurance Group.
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Healthcare Strength — Healthcare coverage is positioned as robust, spanning medical, dental, vision, life and disability options, alongside wellness supports like coaching and assistance programs. Access to added services such as health advocacy, flu shots, and location-specific on-site clinics appears to strengthen the overall package.
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Retirement Support — Retirement benefits are described as strong, highlighted by a 401(k) match up to 6% and additional financial programs like profit sharing/pension options in some descriptions. An employee stock purchase discount and free financial planning are also presented as meaningful financial-security add-ons.
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Leave & Time Off Breadth — Time-off benefits appear generous, with four weeks of PTO at hire, multiple holidays, and the ability to purchase additional PTO. Hybrid/flexible work arrangements are frequently presented as enhancing the overall value of total rewards.
The Hanover Insurance Group Insights
What We Do
The Hanover is a leading provider of property and casualty insurance in the United States. We’ve been named to Forbes’ list of “Best Mid-Size Employers” since 2015, and have more than 4,200 employees in 35 branch offices, covering more than two million individual and business policyholders. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture mentality. At The Hanover, you will gain new experiences, expand your skill set, and build your career working for an industry leader and one of the fastest growing companies in the insurance industry. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, build financial security, balance work and personal responsibilities, and achieve their professional goals.
