Business Systems Analyst

Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
As a core member of the Financial Technologies team in Enterprise Applications, the Business Systems Analyst will play a pivotal role in optimizing and enhancing our quote-to-cash financial systems. The Business Systems Analyst serves as the crucial link between business objectives and the technical capabilities of our systems. With a strong focus on requirements design and analysis, systems documentation, and quality assurance, the ideal candidate will work collaboratively with finance, accounting, and operations stakeholders to shape the future of our financial business processes and ensure they are efficiently supported by our systems.
What you'll do

• Requirements Design: Engage with stakeholders to collect and document business requirements, translating them into specifications in user stories with clear acceptance criteria. Collaborate with Technical Product Managers to build user guides and training materials for end-users.
• Documentation: Create essential technical and business documentation, including data flow, sequence, entity relationship, and integration diagrams. Present system designs to both internal and external stakeholders for approval.
• System Analysis: Demonstrate a strong understanding of quote-to-cash and financial operations processes, identify areas for improvement, and recommend solutions to enhance operational efficiency and financial accuracy.
• Implementation: Collaborate with engineers as a member of the scrum team to implement technical solutions that meet business requirements and compliance regulations, including SOX controls and audit requirements.
• Quality Assurance: Partner with QA to ensure thorough testing and design test cases by applying test planning strategies.
• User Acceptance Testing: Collaborate with business stakeholders to document user acceptance testing scenarios and obtain sign-off prior to deployment. Assist with testing coordination and defect documentation.
• Subject Matter Expert: Become an expert on our financial systems stack, including subscription billing, revenue recognition, and ERP. Stay current on feature releases and industry developments to proactively identify optimization opportunities.
• Continuous Improvement: Stay up to date on industry trends and best practices to inform system decisions and financial process design.

Who you are

• 3+ years of business analyst experience, preferably in a finance or enterprise systems context.
• Self-starter with proactive qualities and an analytical mindset.
• Able to navigate ambiguity and take ownership of assignments and business outcomes.
• Adept at identifying challenges and crafting effective solutions with a structured, data-informed approach.
• Independent and capable of driving initiatives end-to-end.
• Active listener with effective written and verbal communication skills.
• Comfortable engaging deeply with both finance stakeholders and technical teams to bridge process and system requirements.
• Collaborative team player, able to work across Finance, Accounting, Revenue Operations, and Engineering.
• Some experience with financial systems such as Zuora, NetSuite, Sage Intacct, or SAP preferred.
• Familiarity with core accounting principles and best practices, including revenue recognition (ASC 606), order-to-cash workflows, general ledger structures, period-end close processes, accounts receivable, and the relationship between billing systems and the general ledger.
• Understanding of how system changes intersect with financial controls, audit trails, and SOX compliance is a plus.
• Experience with project management methodologies and tools is a plus.
• CPQ experience or related certifications are a plus.

The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$75,000 - $93,000 USD
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid