Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom’s areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Business Systems Analyst
On behalf of our client, Procom Services is searching for a Business Systems Analyst for a contract opportunity in Dallas, TX.
Business Systems Analyst Job Details
The Business Systems Analyst will join the Enterprise Service Management team responsible for providing consulting, design, deployment and administration of Service Management application like HPE BSM, HPE uCMDB, ServiceNow, NewRelic. Responsibilities include partnering with key stakeholders to understand, troubleshoot, and resolve issues for the ESM team. May interface with user base and internal IT staff. Also responsible for issue tracking through the Iogging of support tickets, providing feedback to stakeholders on issue status, and issue resolution/closure. Debug interface issues.
Business Systems Analyst Mandatory Skills
- Analysis, documentation, and collaboration site maintenance is MUST for business system analyst.
- Preference for Computer Science, Information Systems.
- Strong analytical skills with prior experience in enterprise systems, database, and integration support.
- Familiarity with, and an aptitude for, service management applications will be beneficial. Knowledge of service management business processes and the HPE Service management tool will be preferred but is not essential.
- Candidate must be action oriented, proactive, able to multi-task, and set a demanding pace of execution.
- Strong customer service, business partnership, and interpersonal skills will be essential.
- Prior experience in requirements development/documentation, testing, scripting, share point maintenance or other querying Ianguages is recommended.
- Minimum of a BA/BS (or equivalent with 3-5 years of experience supporting enterprise systems)
Business Systems Analyst Start Date
ASAP
Business Systems Analyst Assignment Length
6+ Months
"Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties"
Additional InformationAll your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
Skills Required
- Analysis, documentation, and collaboration site maintenance
- Degree in Computer Science or Information Systems (preference)
- Strong analytical skills with prior experience in enterprise systems, database, and integration support
- Familiarity with service management applications; knowledge of HPE Service Management tools
- Action oriented, proactive, able to multi-task and maintain a demanding pace of execution
- Strong customer service, business partnership, and interpersonal skills
- Experience in requirements development/documentation, testing, scripting, SharePoint maintenance or other querying languages
- BA/BS (or equivalent) with 3-5 years of experience supporting enterprise systems
Procom Consultants Group Ltd. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procom Consultants Group Ltd. and has not been reviewed or approved by Procom Consultants Group Ltd..
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Fair & Transparent Compensation — Compensation is sometimes described as fair for entry-level or certain roles and markets, and feedback suggests pay can be acceptable as a starting point. Some employees view the overall package as decent depending on location and job type.
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Flexible Benefits — Employer materials highlight offerings like hybrid-work options and wellness support, and feedback suggests certain salaried positions may access a reasonably structured package. Coverage can be suitable for eligible permanent roles when plan specifics align with individual needs.
Procom Consultants Group Ltd. Insights
What We Do
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada, and one of North America's leading staffing and contract workforce services providers. The company specializes in connecting IT talent with opportunity, delivering flexible IT staffing solutions and professional services to help organizations overcome technology gaps and drive transformation.
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