Business Systems Analyst

Posted Yesterday
8 Locations
In-Office
Entry level
Software • Generative AI
The Role
Translate operational needs into system requirements, process maps, acceptance criteria, workflow configurations, and data integrations. Analyze business applications, improve data quality, diagnose integration issues, coordinate user acceptance testing, maintain documentation, and manage system change rollouts across internal teams.
Summary Generated by Built In

Who We Are

Endex builds AI agents that handle complex, end-to-end work for the world's most demanding teams. Today we're deployed across leading financial institutions and Fortune 500 companies, embedded in the tools and workflows they rely on. We operate at the frontier of agentic knowledge work, partnering closely with top AI research labs and backed by the OpenAI Startup Fund. We're on a mission to build the most capable digital coworker in the world.

About the Role

Location: New York City (Primary), Denver, Chicago, Singapore (APAC), London, San Francisco, Austin, Los Angeles
Commitment: 5 Days In-Person

We're looking for someone who can make the systems behind Endex work together reliably.

As a Business Systems Analyst at Endex, you'll translate operational needs into system requirements and practical improvements. You'll work across teams on data quality, workflow configuration and integrations between internal tools.

Your Key Responsibilities

  • Translate Business Needs: Gather requirements, map processes and define acceptance criteria before changing a shared system.

  • Improve System Configuration: Work with platform owners on data models, workflow automation and reliable integrations across business tools.

  • Connect Data: Work with technical owners on reliable integrations and consistent records.

  • Protect Data Quality: Trace inconsistent records to the process or integration that created them and fix the underlying cause.

  • Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.

What We're Looking For

  • Systems Experience: You've configured or analyzed business applications and workflows.

  • Process Judgment: You understand the operational need behind a requested feature.

  • Data Discipline: You can trace an inconsistency to its source.

  • Careful Execution: You test changes and maintain a clear decision record.

  • Systems Judgment: You can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change.

Nice to Have

  • CRM or recruiting systems experience

  • SQL, API or integration experience

  • Experience with CRM administration, API integrations, SQL or business-process automation

Full-Time Benefits

  • Health & Dental Insurance

  • Monthly Wellness Stipend

  • 401K Matching

Skills Required

  • Experience configuring or analyzing business applications and workflows
  • Ability to understand operational needs behind requested system features
  • Ability to trace data inconsistencies to their source
  • Experience testing changes and maintaining clear decision records
  • Ability to create clear specifications and diagnose data-flow issues
  • CRM or recruiting systems experience
  • Experience with CRM administration, API integrations, SQL, or business-process automation
Am I A Good Fit?
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The Company
HQ: New York, New York
19 Employees
Year Founded: 2022

What We Do

Modern Intelligence Layer for Financial Firms.

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