We are looking for a highly analytical Business / Systems Analyst to join an enterprise digital banking modernization project. This role is ideal for an individual who excels at bridging the gap between technical delivery and operational reality, ensuring that the new digital banking platform aligns with business requirements and that credit union staff and members experience a seamless transition.
What You'll Do- Review and validate functional and technical requirements against business objectives.
- Conduct comprehensive operational impact assessments to identify gaps between legacy workflows (Forge 2.0) and future-state workflows.
- Validate member experience workflows, UI/UX configurations, and custom branding needs.
- Drive readiness planning for branches, the contact centre, and operations teams, including drafting internal policy and procedure updates.
- Collaborate with product managers, designers, architects, and developers in Agile delivery teams.
- 3+ years of experience as a Business or Systems Analyst in software development projects.
- Strong analytical skills with experience mapping complex operational workflows and business rules.
- Experience facilitating workshops, managing business validation testing, and coordinating business cutover readiness.
- Strong communication and documentation skills.
- Deep expertise in business analysis within the financial services, retail banking, or credit union sectors.
- Strong understanding of digital banking member experiences.
- Experience in large-scale modernization or enterprise transformation projects.
- Opportunity to work on impactful, large-scale modernization initiatives.
- Collaborative and supportive engineering culture.
- Exposure to modern cloud-native technologies and platforms.
- Flexible and dynamic remote delivery environment.
Skills Required
- 3+ years of experience as a Business or Systems Analyst in software development projects
- Strong analytical skills with experience mapping complex operational workflows and business rules
- Experience facilitating workshops, managing business validation testing, and coordinating business cutover readiness
- Strong communication and documentation skills
- Deep expertise in business analysis within financial services, retail banking, or credit union sectors
- Strong understanding of digital banking member experiences
- Experience in large-scale modernization or enterprise transformation projects
What We Do
Aequilibrium is an award-winning IT consulting company, headquartered in Vancouver, British Columbia. Considered one of the top digital agencies in Canada, focused on digital transformation and innovation, with capabilities to embrace the future of connection with XR technologies. We enrich people’s lives by crafting remarkable experiences and helping businesses thrive in a digital world. Winner of multiple VancouverUX awards for digital product design, Aequilibrium provides consulting (cloud, enterprise architecture, digital and product strategy) and implementation services (UI/UX design, full-stack development, DevOps, and QA) to help progressive companies with strategy, experience, and technology to be more resilient, differentiate, and thrive. Aequilibrium acts as a trusted advisor to help clients accelerate speed to market and reduce the risk with the delivery of complex enterprise projects, involving omnichannel experiences for web, mobile, and XR. We are remote-first with a focus on high-quality delivery by our employees and we welcome clients and applications from around the world. Be a part of our story! Explore our service offerings: https://aequilibrium.com/services/ View and apply for open positions: aequilibrium.com/jobs
