Your Opportunity at Arc’teryx:
As a Business Systems Analyst, you act as a conduit between technology teams and multiple business teams. You support configuration and integration initiatives by eliciting and analyzing requirements, facilitating communication between technical and business stakeholders, and documenting business processes, systems, and integrations.
You are comfortable absorbing new and diverse information, adapting existing knowledge, and working in a changing, evolving environment to support successful delivery using an agile scrum methodology. You are a critical thinker who enjoys diving into the details and understanding the “how” and “why,” while balancing the need for working software over exhaustive documentation.
This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
You will join the Sustainability Technology team, a collaborative group that partners closely with Circularity, Sustainability, and Product Compliance teams. Together, you deliver systems that enhance product transparency, traceability, and regulatory readiness across the Arc’teryx product lifecycle.
If you were the Business Systems Analyst now, here are some of the core activities you would be doing:
- Gathering requirements and translating business needs into actionable specifications, user stories, and acceptance criteria
- Creating visual artifacts, process flows, and system documentation to support analysis, design, and quality assurance
- Identifying and recommending business process improvements
- Serving as a subject matter expert for the Digital Product Passport (DPP) and related platforms, including configuration, data requirements, and roadmap planning
- Collaborating with stakeholders and vendors to validate product data, support enhancements, coordinate upgrades, and maintain platform performance
- Supporting integrations between DPP, PLM, ERP, and other internal and external systems
- Validating data quality and end-to-end data flows to ensure regulatory compliance and record completeness
- Executing testing and supporting troubleshooting, issue resolution, and vendor escalation
- Creating documentation and supporting change management through training, demos, release notes, and onboarding resources
Here are some of the things you could be working on in the future:
- Identifying and documenting opportunities for process and system improvements
- Supporting stakeholder alignment across cross‑functional teams
- Partnering with Product and Program Leads to provide insights that inform prioritization, incremental improvements, and future‑state planning
- Building domain expertise in sustainability technology and supply chain systems within the Business Analyst community and agile squads
- Assisting the Technology leadership team with other tasks and projects as required
Are you our next Business Systems Analyst?
- You have a Bachelor’s degree or post‑secondary education in business, information systems, or a related field, completion of a recognized Business Analysis program, and/or equivalent business experience
- You have 3+ years of experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations
- You have experience supporting end‑to‑end system implementations, including requirements gathering, configuration support, testing, deployment, and change management
- You communicate effectively with stakeholders at all levels, clearly articulating and documenting business processes, systems, and requirements
- You have strong organization and prioritization skills while managing multiple, competing priorities, and tight deadlines
- You demonstrate strong analytical, critical‑thinking, and problem‑solving skills, with a high bar for accuracy, detail, and quality of deliverables
- You proactively identify root causes and develop practical, scalable solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You are motivated to continuously improve - seeking out new technologies, ideas, and better ways of working
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- You have exposure to supply chain, manufacturing, or sustainability‑related systems
- You are familiar with apparel, outdoor, or retail industry workflows
- You have exposure to regulatory‑ or compliance‑driven technology initiatives
Compensation:
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- Bachelor's degree or post-secondary education in business, information systems, or related field, completion of a recognized Business Analysis program, and/or equivalent business experience
- 3+ years of experience as a Business Systems Analyst supporting agile projects involving PLM, ERP, SaaS platforms, and/or system integrations
- Experience supporting end-to-end system implementations: requirements gathering, configuration support, testing, deployment, and change management
- Familiarity and comfort working within Agile Scrum methodology
- Experience creating user stories, acceptance criteria, visual artifacts, process flows, and system documentation
- Experience supporting integrations and data flows between DPP, PLM, ERP, and other internal/external systems and validating data quality
- Strong communication skills to engage stakeholders at all levels and document business processes and requirements
- Strong organizational, prioritization, analytical, critical-thinking, and problem-solving skills with attention to detail
- Exposure to supply chain, manufacturing, or sustainability-related systems
- Familiarity with apparel, outdoor, or retail industry workflows
- Exposure to regulatory- or compliance-driven technology initiatives
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
