Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VOIP Telecommunications and Service Center teams. Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications. BSA duties may include data analysis, writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.
Mandatory Skills & Experience
- MUST HAVE strong experience using M365 Productivity Suite
- MUST HAVE data analytics experience
- Experience with Contracts and Request for Proposals a plus
- Webex Calling Platform or Telecommunications Expense Management experience a plus
- Experience with Service Now Integrations (Asset Management, Inventory Management, CMDB discovery) a plus
Key Platforms and Products include:
- Service Now, Webex Calling, Microsoft 365, Clarity, Imagicle, OKTA
Skills Required
- Strong experience using the Microsoft 365 Productivity Suite
- Data analytics experience
- Self-starter who takes ownership and responsibility for project assignments
- Strong communication, analytical, and problem-solving skills
- Experience with contracts and requests for proposals
- Webex Calling Platform or Telecommunications Expense Management experience
- Experience with ServiceNow integrations, including asset management, inventory management, and CMDB discovery
What We Do
Info Origin is an AI-first technology company. We design and deploy intelligent systems that help enterprises operate with clarity, speed, and scale. From advanced analytics to autonomous workflows, our work is grounded in real-world impact. Our approach brings together data, engineering, and AI to modernize applications, unlock insight, and orchestrate complex operations with precision. Our products and platforms extend this capability: AgentFarm — multi-agent, enterprise-grade, policy-governed AI workforce that enables structured execution, resilient workflows, and full auditability, with parallel reasoning, tool orchestration, and real-time observability. Contract Insights — AI-driven clause extraction, NL search multi-document comparison engine for legal and commercial workflows. CDMS — intelligent document creation, collaboration, and compliance, powered by AI-based automation. Info QA — codeless test automation with end-to-end traceability. We partner with organizations to translate AI ambition into measurable outcomes - securely, responsibly, and at scale.
