Business Systems Analyst III

Posted 2 Days Ago
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Financial Services
The Role
Collaborates with business stakeholders, software engineers, and QA analysts to define requirements, translate requests into system specifications, prioritize roadmaps and backlogs, support Agile delivery, analyze business processes, manage requirements risks, and coordinate software testing. Provides stakeholder guidance, resolves complex user issues, and develops business analysis standards and documentation for software and data warehouse applications.
Summary Generated by Built In

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Business Systems Analyst III is responsible for collaborating with the business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent performs a liaison function between the business users, software engineers and QA analysts for implementing software solutions to accurately realize business goals.



The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for.

·         Work with the business stakeholders to drive the roadmap and prioritize initiatives.

·         Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.

·         Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap.

·         Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as the IT workload requires.

·         Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery.

·         Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.

·         Liaise with other project and program areas to coordinate interdependencies and resolve issues.

·         Analyzes, maps, and communicates current state and future state business processes.

·         Supports stakeholders in the resolution of in-depth user questions and issues.

·         Maintains a working knowledge of new technology and business analysis standards & practices.

·         Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

  • Ability to think strategically and tactically to translate long term goals into releasable components.
  • Self-starter able to accomplish tasks with minimal oversight.
  • In depth knowledge of business analysis processes, techniques, and work products
  •  Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs).
  • Understanding experience with user experience design for web applications.
  • Experience in Agile software development processes
  • Excellent analytical, problem solving and organizational skills.
  • Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers.
  • Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bug/issues.
  • Strong customer service skills to provide stakeholder systems support on high level issues.
  • Excellent understanding of how technology impacts the business.
  • Excellent team player with a proven background of individual contribution.
  • Excellent interpersonal, documentation, communication, and presentation skills.
  • Insurance and Reinsurance Knowledge is a plus

Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.


Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.


10400 Arch Global Services (Philippines) Inc.

Skills Required

  • Bachelor’s degree in computer science, business, or a related field
  • 5 to 7 years of related experience
  • In-depth knowledge of business analysis processes, techniques, and work products
  • Advanced knowledge of underwriting improvement and digital enablement, including portals and APIs
  • Experience with user experience design for web applications
  • Experience with Agile software development processes
  • Requirements gathering and development of system specifications
  • Strong analytical, problem-solving, organizational, communication, documentation, and presentation skills
  • Strong stakeholder support and customer service skills
  • Insurance and reinsurance knowledge
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The Company
HQ: Hamilton
285 Employees
Year Founded: 2001

What We Do

Arch Capital Group Ltd. (Arch Capital or ACGL), a Bermuda public limited liability company, writes insurance and reinsurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe and Australia, with a focus on specialty lines. Arch Capital Services LLC is owned by ACGL and provides corporate, legal and other support services to Arch Capital. ACGL provides insurance, reinsurance and mortgage insurance on a worldwide basis through operations in Bermuda, the United States, Canada, Europe, Australia and Hong Kong.

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