Business Systems Analyst II

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Business Systems Analyst II that can do a hybrid approach onsite in our Farmington Hills office. We are seeking someone with strong Guidewire (GW) experience and a solid background in the insurance industry. Ideal candidates will excel at translating business needs into technical solutions and supporting system enhancements within an insurance environment.

Summary Statement

The Business Systems Analyst II plays a pivotal role in advancing the development and execution of business solutions by collaborating with cross-functional teams and stakeholders. This role builds upon foundational responsibilities by independently conducting detailed analyses, refining business requirements, testing, and contributing to process improvements. The Business Systems Analyst II is expected to facilitate Agile practices, including SAFe methodologies, while ensuring alignment with organizational goals and priorities.

Essential Tasks/Major Duties

• Lead and support requirements sessions and discussions with stakeholders to elicit, define, and document business and technical requirements.
• Develop clear, concise, and detailed requirements documentation, which includes business requirements, functional specifications, business processes, data mapping, process flows, workflows, procedures and system controls, ensuring alignment with project goals and organizational standards.
• Work closely with internal and external teams to ensure effective communication and collaboration throughout project lifecycles.
• Identify, analyze, and resolve project challenges or technical issues, providing solutions that meet business needs.
• Actively engage in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives, while adhering to Scaled Agile Framework (SAFe) principles to support large-scale, cross-functional project goals.

• Develop test plans, test scenarios, and test cases to validate system functionality.
• Participate/lead system testing, user acceptance testing, and defect tracking to ensure solutions meet business and technical requirements.
• Act as a liaison between business units, technical teams, and insurance industry experts to ensure clear communication and understanding of system capabilities.
• Analyze data and troubleshoot issues to improve operations and solve business problems.
• Ensure compliance with regulatory and legal requirements.
• Prepare training materials and conduct training for new or updated systems.

Knowledge, Skills & Abilities

• Bachelor’s degree in a related field (e.g., Business, Information Systems) or equivalent combination of education and experience.
• 2 years of professional experience as a business analyst or in a similar analytical role.
• Proficiency in tools such as Jira, Confluence, SQL, and Lucidchart, with experience managing multiple projects simultaneously.
• Strong analytical and critical thinking skills with the ability to interpret complex data and requirements.
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Knowledge of the insurance industry, preferred.
• Experience with Agile methodologies, especially SAFe, preferred.

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Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer.  Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.