What You'll Do
- Serve as the primary point of contact for triaging HRIS issues across Rippling, Lattice, and Lever, partnering with internal stakeholders and vendors to troubleshoot and resolve.
- Support People Operations and cross-functional teams by providing technical expertise and user support on how HR systems and integrations function.
- Document requirements for system enhancements, workflows and automation.
- Assist with testing and validating system configurations, process changes, and data integrations across the HR tech stack.
- Collaborate with vendors and engineering partners to ensure smooth API connections and data flows between systems.
- Define and document business requirements for system integrations and process improvements.
- Continuously evaluate current HRIS workflows, identify inefficiencies, and recommend optimizations to improve automation and employee experience.
- Maintain system documentation, process maps, and standard operating procedures related to HRIS.
- Support the Payroll module of Rippling and act as the primary technical support for the Finance team
- Act as a liaison between People Team stakeholders and technical teams to ensure business needs are translated into effective system solutions.
Qualifications
- Minimum 8-12 years of experience as a Business Analyst in HR systems or operations, with hands-on experience in Rippling, Lattice, and Lever.
- Proven experience supporting system implementations and upgrades in a cross-functional, Agile environment.
- Strong understanding of HR lifecycle processes, including onboarding, performance management, and recruiting operations.
- Skilled in writing user stories, documenting requirements, and communicating system changes to non-technical stakeholders.
- Strong problem-solving and analytical skills, with a keen eye for identifying opportunities for process automation and simplification.
- Clear and proactive communicator—both written and verbal—able to work with diverse stakeholders across HR, IT, and Engineering.
- Experience with tools like Jira, Confluence, Microsoft Office Suite (especially Excel and Visio), and Google Workspace.
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What We Do
Deputy is the world’s leading workforce management platform, revolutionizing hourly work for over 1.5 million workers and 375,000 workplaces across over 100 countries. For over 15 years, Deputy has helped businesses to effortlessly navigate and comply with complex labor laws while enhancing employee engagement with predictable, transparent and flexible scheduling, and delivering actionable insights to transform labor efficiency into a competitive advantage. Deputy is more than just a solution – it’s a trusted partner in building workplaces that foster productivity, well-being, and growth. Discover how we are improving the world of work, one shift at a time at www.deputy.com
Why Work With Us
Creativity and teamwork drive our culture. We embrace diverse ideas and encourage collaboration. Our team enjoys remote flexibility while regularly connecting in person whenever possible. These gatherings foster collaboration, strengthen bonds, and reinforce our commitment to building Deputy together.
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