Business Systems Analyst (Data and Analytics)

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job description (heading) /  Description du poste (titre)

• Develops business requirements of applications and projects of medium and/or complexity. Reviews, analyzes, evaluates user needs.
• Determines, analyzes, and documents medium- business requirements from the business community and coordinates with the developers to create the system specifications. ·
• Maintains high-level knowledge of the business current technology and infrastructure. ·
• Identifies areas for improvement on both manual processes and automated systems being developed and supported. ·
• Communicates with the developers for clarification of business requirements, testing, and reporting of errors found in the systems being supported. ·
• Formulates test execution strategy, identifies all possible test scenarios. · Prepares and executes the test plan and conducts the acceptance testing for the developed programs. ·
• Prepares and documents manual and system procedures in support of the business needs. ·
• Provides post-implementation and production support for supported systems including analysis of medium production problems raised by business users. ·
• Conducts business or functional training for the business community and technical team as needed.

Preferred skills (heading) / Compétences particulières (titre)

• Business and System Analysis
• SQL
• Oracle
• Data Management
• Documentation
• Data Quality Assurance
• Data Analysis

Qualifications (heading) / Compétences (titre)

• Bachelor’s degree in Business Administration, Information Technology, or a related field. ·
• Proven experience as a Business Systems Analyst or similar role. ·
• Strong analytical and problem-solving skills. ·
• Proficiency in database navigation and ETL tools. ·
• Excellent communication and interpersonal skills. ·
• Ability to work collaboratively in a team-oriented environment.

Responsibilities (heading) / Responsabilités (titre)

• Collaborate with stakeholders to gather, document, and clarify business requirements for system enhancements and data management. ·

• Analyze and prioritize requirements to align technical solutions with business objectives.

• Familiarity on SQL and ETL for analysis, decision-making , investigation and reporting. ·

• Investigate existing systems and processes to identify inefficiencies and recommend improvements based on data analysis. ·

• Create and maintain comprehensive documentation of requirements, processes, and system changes to facilitate clear communication across teams. ·

• Work closely with cross-functional teams, including IT, development, and business stakeholders, to ensure successful project delivery.

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