At Stewart, we know that success begins with great people. As a Stewart employee, you’ll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth – by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.
You will be part of an inclusive work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.
Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.
More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle
Job Summary
Job Responsibilities
- Act Key Customer Service representative for respective area and ability to facilitate a high volume of incoming requests both through email and integration platform
- Coordinate and support title and operational workflows throughout the transaction lifecycle.
- Serve as a liaison between internal departments, customers, vendors, and external partners.
- Research, track, and resolve customer inquiries, order issues, and process exceptions.
- Review documentation for completeness and accuracy and route items appropriately.
- Maintain accurate records and update systems with transaction and operational data.
- Monitor work queues, prioritize requests, and ensure service-level expectations are met.
- Assist with process improvement initiatives and identify opportunities to increase efficiency.
- Support reporting, tracking, scheduling, and other administrative functions as needed.
- Partner with team members to resolve moderately complex issues and escalate concerns when appropriate.
- Provide professional and timely communication to both internal and external stakeholders.
- Perform additional duties as assigned.
Education
- High school diploma required; Bachelor’s preferred
Experience
- 5+ years of experience in title, escrow, mortgage, real estate, customer service, operations, production support, vendor management, or related fields.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Effective verbal and written communication skills.
- Experience working with operational systems, databases, and Microsoft Office applications.
- Knowledge of title and real estate processes preferred.
Equal Employment Opportunity Employer
Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at [email protected].
Benefits
Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.
Skills Required
- High school diploma
- 5+ years of experience in title, escrow, mortgage, real estate, customer service, operations, production support, vendor management, or related fields
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Effective verbal and written communication skills
- Experience working with operational systems, databases, and Microsoft Office applications
- Bachelor's degree
- Knowledge of title and real estate processes
Stewart Title Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stewart Title and has not been reviewed or approved by Stewart Title.
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Retirement Support — A 401(k) with company match and an employee stock purchase plan are consistently emphasized, with company materials reaffirming these programs. Feedback suggests retirement features are a reliable anchor within the total rewards package.
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Leave & Time Off Breadth — Paid time off, holidays, volunteer time off, and paid parental leave are part of the standard package and have seen recent enhancements. Feedback suggests these leave options contribute meaningfully to overall benefits value.
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Strong & Reliable Incentives — Bonus plans and commissions are meaningful parts of total pay in certain roles, particularly in sales or bonus‑eligible positions. Feedback suggests variable pay can materially enhance overall earnings where applicable.
Stewart Title Insights
What We Do
Stewart is on a journey to become the premier title services company. We offer personalized service, industry expertise and customized solutions for virtually any type of real estate transaction and are a leading global real estate services provider. At our core, we help make property ownership around the world possible. In doing that, we take every step to foster meaningful relationships through our ingenuity and efforts and are dedicated to going above and beyond to provide the best experience for employees and customers alike. To do so, we know we must sustainably serve our employees, shareholders, customers and our communities at large. That’s why we are committed to creating an inclusive workplace that fosters a deep sense of pride, passion, respect and belonging, while lessening our impact on the environment and providing transparency around the way we do business. Stewart. Redefined and moving ahead. Learn more at stewart.com, subscribe to blog.stewart.com or follow us on Twitter @stewarttitleco.
