At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Business Support Specialist
Responsible for the execution of specific support activities and projects defined by the operations, marketing, digital and sales team within the affiliate. Front and back office support of marketing, sales and technical functions, organizational support for the affiliate, internal and external communication, support for Business Intelligence, organization of events and internal meetings, contract management, interaction with third parties, including the creation of purchase orders, vendor management and control of opex, management of promotional materials including PromoMats and deep knowledge in Ethics&Compliance policies and procedures.
Your Responsibilities:
Act as the main point of contact for PO and Vendor Management for Spain & Portugal, ensuring processes strictly adhere to FRAP policy while supporting, educating, and providing monthly open PO reports to Budget Holders for OPEX control.
Maintain adequate, timely monthly financial controls (with a specific focus on Quarter Close) and promptly escalate old open POs to requisitioners for intervention.
Support the organization of all customer events and internal meetings - including hotels, flights, and congress subscriptions - as needed by the Digital/Events team, alongside managing sponsorship requests.
Manage all third-party contracts with Key Opinion Leaders (KOLs), speakers, agencies, diagnostic laboratories, and universities by populating template data, collecting signatures, and archiving files through Icertis.
Oversee the promotional materials lifecycle, warehouse inventory, and system updates, including coordinating the shipment and post-event recovery of materials for sales/technical teams and events.
Provide administrative and operational support within the PromoMats system.
Process activity requests originating from sales and technical teams, follow up on commercial agreements with indirect customers, and deliver CRM (Elanco Connect) support across promo material shipments, data quality reviews, approved emails, and key messages.
Maintain deep knowledge of all company policies and procedures to provide detailed, accurate guidance and compliance support across all commercial activities.
What You Need to Succeed (minimum qualifications):
Degree level in either Life Sciences or Business qualification.
Fluency in both Spanish and English.
Strong proficiency in Microsoft Office software (Word, Excel, PowerPoint).
Knowledge of SAP system (not strictly required, but will be taken into consideration).
What will give you a competitive edge (preferred qualifications):
Empathy and passion for the veterinary animal health business.
Positive attitude and a strong cultural fit with company pillars.
Demonstrated experience in working effectively with cross-functional teams (e.g., Marketing Services, Finance, Customer Service, and Back Office Support).
A results-driven team player able to work proactively with a high degree of customer focus across the entire organization.
Excellent organizational, prioritization, and implementation skills with the ability to manage multiple tasks simultaneously.
Ability to influence and deliver results through others with personal accountability and a strong drive for execution.
Possesses an encouraging, can-do attitude.
Additional Information:
Travel: 0-10%
Location: ES - Madrid - Hybrid Work Environment
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
#LI-KS2
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Skills Required
- Degree in Life Sciences or Business
- Fluency in Spanish and English
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Knowledge of SAP system
- Experience working effectively with cross-functional teams (Marketing, Finance, Customer Service, Back Office)
- Excellent organizational, prioritization, and implementation skills
- Results-driven, customer-focused team player with ability to influence and deliver through others
- Empathy and passion for veterinary/animal health business
- Positive, can-do attitude and cultural fit with company pillars
Elanco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elanco and has not been reviewed or approved by Elanco.
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Leave & Time Off Breadth — Time off options are broad, including PTO, flexible leave, and the ability to purchase additional vacation. These provisions are highlighted as supportive of work-life balance.
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Healthcare Strength — Health coverage includes medical, dental, and vision alongside company-paid life, disability, and wellness support. Pet insurance and assistance programs reinforce a comprehensive wellbeing offering.
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Retirement Support — Retirement offerings include a U.S. 401(k) and, for some employees, access to a defined benefit pension. These programs add meaningful long-term value to total rewards.
Elanco Insights
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
