Business Assistant

This role provides you with a fantastic opportunity to work in one of the world's most innovative banks.

As a Business Assistant within Commercial and Investment Banking, you will provide diverse administrative and executive support for a team of bankers at varying levels, requiring confidentiality, a strong work ethic and common-sense approach. Your support requirements will vary from day-to-day dependent on the business covered. You should have a solid PA/EA background and skillset with a strong degree of flexibility given the demanding nature of this role.

A friendly professional, you will be 100% relied upon to manage and take responsibility for your stakeholders’ diaries and everyday needs, effectively and proactively prioritizing tasks to ensure the bankers we support are able to seamlessly serve the needs of our clients. You will require minimal direction whilst utilizing your strong attention to detail to navigate the needs of the team. You will work in a great network of Business Assistants supporting one another as well as providing coverage during absence / holidays.

This position is based on a 35-hour work week. Working hours are scheduled between 2pm and 9pm, Monday to Friday.

Job responsibilities

• Manages daily activities: advanced, complex, proactive diary management, facilitating swift set-up of client and internal business partner meetings, complex and high-volume email management, professional telephone manner
• Greets clients: internal and external client handling, organize internal events and client events, partnership with marketing teams in Europe
• Sets up meetings, conference calls, video conferences - internally and externally 
• Finalizes complex travel arrangements: co-ordination of flights, check in, VISAs, accommodations, and ground transportation logistics. Manage a multitude of frequent changes at short notice and prepare travel itineraries
• Manages expense reimbursement processing, system functionality expert - utilize internal systems, complete accurate data entry and reports; create Excel sheets, Word files, PowerPoint presentations and other files needed for preparation for client meetings, arrange printing, binding and distribute presentations for your bankers in preparation for their meetings
• Becomes integral part of business, understand group priorities and Banker expectations on live deals
• Assists with staff on-boarding and off-boarding, which includes requesting equipment setup and systems access, lead and coordinate on ad hoc projects as requested.

Required qualifications, capabilities, and skills

• Fluent Spanish and English - written and spoken
• Administrative experience, ideally experienced supporting at mid-level Director (or equivalent) or above
• Advanced ability to organize; can handle deadlines efficiently 
• Tact and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Can demonstrate pro-activity and ownership within a role
• Is a strong team player and solution orientated, has potential to act as a role model to peers.