Business Support Officer

Salary: £25,989 - £26,824 per annum

Hours per week: 37 hours

Interview date: Tuesday 11th and Wednesday 12 August 2026

Are you a highly organised administrator who enjoys keeping things running smoothly while making a real difference to your community? We are looking for a proactive and adaptable Administrator to join our team, providing vital support across a range of council services.

In this varied role, you’ll be at the heart of day-to-day operations, delivering comprehensive administrative support, managing team diaries, coordinating meetings and ensuring colleagues’ time is used effectively. You will act as a first point of contact for members of the public, confidently handling queries, resolving issues where possible and directing more complex matters to the appropriate officer. You’ll also produce accurate minutes and notes for key meetings, support project work, maintain records, prepare reports and communications, update websites, and help ensure data remains accurate and up to date.

Working closely with colleagues, elected members and external stakeholders, you will need strong organisational skills, excellent attention to detail and the confidence to make decisions and solve problems within established procedures. Full training will be provided to help you succeed.

As part of the Council’s flexible and agile workforce, you may have opportunities to support different teams across the organisation, broadening your experience and developing your skills. Due to the nature of the role, a DBS check will be required.

If you’re passionate about delivering excellent customer service, thrive in a busy environment and want a role where your contribution truly matters, we look forward to hearing from you. Apply today and help us deliver services that make a positive impact on local people every day.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details 

Samuel Knight, Team Manager, [email protected] or 01225 713959 x13959

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. 

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.