Business Support Manager

We are looking for a highly organised, proactive and detail focused Business Support Manager to strengthen operational effectiveness across our Cambridge site.
You will act as the central point of coordination for the onsite management team, leading operational support and projects to ensure flawless delivery, excellent communication flow, and precise and consistent delivery of business administration.

The opportunity

We are looking for a highly organised, proactive and detail-focused Business Support Manager to strengthen operational effectiveness across our Cambridge site.

You will act as the central point of coordination for the onsite management team and administrative contact from the customer, leading operational administrative support and projects to ensure flawless delivery, excellent communication flow, and precise and consistent delivery of business administration.

Are you a proactive, detail-driven professional who thrives on bringing structure, clarity, and efficiency to a fast-paced corporate environment? Are you a natural leader who takes initiative and enjoys being the go-to person who keeps everything running seamlessly?

We’re looking for a Business Support Manager to join our Cambridge team—someone with high energy, exceptional organisational and directional skills, with experience supporting senior stakeholders, who is passionate about driving operational excellence.

What you’ll be doing

• Acting as the central coordination point and owner of administrative excellence across the team and for the customer
• Driving best practice standards while building strong, positive relationships with all stakeholders
• Leading on meeting management, communications, documentation, and day-to-day operations
• Delivering a first-class onboarding experience and supporting key people processes
• Continuously improving systems, workflows, and tools to enhance efficiency and productivity
• Identifying, proposing, and leading cross-functional projects with structure, clarity, and strong follow-through
• Representing the team with professionalism, credibility, and a solutions-focused mindset

What you’ll bring

• A highly proactive approach, with the ability to anticipate needs and take ownership
• Strong capability to manage multiple priorities, particularly in a fast-changing environment
• Exceptional organisation, attention to detail, and prioritisation skills, even under pressure
• Proven experience delivering high-quality meeting management and action tracking
• Advanced MS Office skills, with confidence using AI and modern digital administrative tools
• Leadership capability or experience, with the ability to support and develop junior talent (e.g. apprentices)

Why join us?

This is a fantastic opportunity to play a highly visible role, make a tangible impact, and bring fresh energy to how we support our leadership team. You’ll be instrumental in shaping and elevating business support, driving efficiency, and enabling success across the organisation.

Benefits package

• 25 days annual leave, plus an additional day off for your birthday
• Competitive pension scheme
• Private healthcare
• Ongoing training and development opportunities

#LI-Onsite

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.