The Role
Provide executive-level business and operational support to Chief/MD leaders in the CEO Office: manage complex diaries and inboxes, coordinate meetings, travel, expenses and purchase orders, support governance/board activity, recruitment admin, produce presentations/reports, build stakeholder relationships, handle confidential information, and support events and projects.
Summary Generated by Built In
Location: London / Hybrid Working
(Expectation that you will attend an office 2 days per week plus additional office attendance across London/Sheffield as required)
Contract: Permanent
Hours: Full time 37.5 hours per week/flexible days and/or hours (Mon-Fri)
Salary: Up to £52,500 (London) depending on experience
THE ROLE
In this role you will provide high-level business support and operational support to Chief / MD level leaders within the CEO Office and ensure senior leadership is effectively supported, priorities are managed, and Chief / MD-related activity is coordinated, escalated or delegated as appropriate to support the delivery of strategic objectives. Acting as a key point of contact, you will also build strong stakeholder relationships and champion high-quality business support across the team and wider Bank.
In this role you will provide high-level business support and operational support to Chief / MD level leaders within the CEO Office and ensure senior leadership is effectively supported, priorities are managed, and Chief / MD-related activity is coordinated, escalated or delegated as appropriate to support the delivery of strategic objectives. Acting as a key point of contact, you will also build strong stakeholder relationships and champion high-quality business support across the team and wider Bank.
You will manage complex diaries and inboxes, anticipate needs, and ensure leaders are well-prepared. You will act as a trusted first point of contact for senior stakeholders, enabling smooth and effective communication. You will deliver high quality administration including travel, expenses, and meeting coordination, while also supporting budget management through raising and tracking purchase orders and monitoring operational and event-related spend.
This role requires that you will be working closely with relevant teams, including Secretariat, to coordinate governance and board or committee activity. In addition, you will support recruitment administration, new joiner inductions, meetings and events, preparing agendas, taking minutes, and tracking follow-up actions.
You will be able to demonstrate the ability to build effective relationships across the Bank and with external stakeholders, support key projects and produce presentations, reports and documentation whilst providing flexible support across teams when required. You will bring a high level of discretion and professionalism, with the ability to handle sensitive and confidential information. You will have excellent communication and stakeholder management skills, alongside advanced Microsoft 365 capability, particularly Outlook.
Please click on this Job Description to find out more details.
Please click on this Job Description to find out more details.
Key Benefits
Click here for a complete list of benefits
- 30 days annual leave plus bank holidays, opportunity to buy and sell up to 5 days holiday
- 15% employer pension contribution
- Flexible working
- Cycle to work scheme, healthcare cash plan, Group Income Protection and life assurance
- Paid voluntary days, maternity, paternity, adoption, and shared parental leave
- Benefits designed to suit your lifestyle - from discounts on retail and dining, to health and wellbeing, travel, and technology...and plenty more
About
The British Business Bank is an established and influential institution with a key mission of driving sustainable growth and prosperity throughout the United Kingdom. It plays a vital role in supporting access to finance for smaller businesses, facilitating their development and contributing to the transition towards a net zero economy. Since its inception in 2014, the British Business Bank has functioned as a government-owned economic development bank, operating independently to fulfil its objectives. It collaborates with over 200 delivery partners, including high street, digital, specialist, and challenger banks, venture capital and private debt funds, as well as fintech platforms, to implement its programs effectively. With offices in Sheffield and London, the British Business Bank currently employs approximately 550 individuals. As an organisation that values flexibility, wellbeing and collaboration, the British Business Bank introduced a hybrid-working model in 2020. Our colleagues typically spend an average of 2 days per week working in our offices, striking a balance between the advantages of remote work and the benefits of in-person collaboration. The successful candidate for this role should be able to commute to our office (unless specified). At the British Business Bank, we aim to represent the communities we serve, firmly believing that different perspectives make us stronger. We strongly encourage applications from individuals with varied experiences and backgrounds. As a Disability Confident employer, we commit ourselves to having an inclusive, equitable and accessible recruitment process supporting applicants and employees, making reasonable adjustments whenever it is feasible.
Skills Required
- Proven experience providing high-level executive/CEO office support
- Advanced Microsoft 365 capability, particularly Outlook
- Ability to manage complex diaries and inboxes
- Experience coordinating meetings, travel booking and expenses
- Experience raising and tracking purchase orders and monitoring budgets/spend
- Experience supporting governance, board or committee activity (agendas, minutes, actions)
- Strong communication and stakeholder management skills
- Ability to produce presentations, reports and documentation
- Experience supporting recruitment administration and new joiner inductions
- High level of discretion and professionalism handling sensitive/confidential information
- Ability to build effective relationships across internal teams and external stakeholders
- Flexibility to provide support across teams and attend offices in London/Sheffield as required
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The Company
What We Do
The British Business Bank is the UK Government's economic development bank. Its mission is to drive sustainable economic growth by ensuring that smaller businesses across the UK can access the capital they need to start up and grow. It operates by designing, delivering, and managing a range of financial products through delivery partners, addressing market gaps in smaller business finance, and unlocking private capital to fuel innovation and economic prosperity.
