Business Support II

Please complete the application in its entirety. Include all previous employment so that it may be taken into consideration. Please include a resume attachment with submittal of your application. Resume should document months and years with your dates of employment. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received before the closing date and time listed.

When you join RTD, you will be among dedicated employees exhibiting RTD's values of passion, respect, diversity, trustworthiness, collaboration, and ownership. RTD is committed to an inclusive and diverse workplace. As part of our diversity value statement, we encourage our employees to honor diversity in thought, people, and experience. Come join RTD on this great journey to be the trusted leader in mobility, delivering excellence and value to our customers and community.

RTD Employee Benefits: https://www.rtd-denver.com/careers/benefits

(RTD Represented Employee Benefits: Please refer to the Labor Agreement included in the above link for details.)

Essential Duties & Responsibilities:

• Performs a variety of complex tasks to relieve supervisor of routine operational and administrative details by managing, organizing, prioritizing, completing and/or delegating work and making decisions when appropriate and within established guidelines and policy.
• Provides requested information for operational and technical reports by researching departmental files and records; recording, retrieving data, compiling data/statistics and organizing and presenting information in professional format, which may include tables, charts and graphs.
• Performs administrative functions such as calendar scheduling, correspondence, travel arrangements, incoming and outgoing telephone calls, filing, developing presentations, meeting agendas and meeting minutes with particular emphasis on supervisor needs.
• Serves as liaison and represents the department on various issues with internal and external stakeholders.
• Manages and oversees documents for assigned area, ensuring the proper documents are created and signed, that all data is accurate and that documents are stored and backed up and any retention policies are followed.
• Assists supervisor with development and monitoring of assigned budgets.
• Performs all other job-related duties as assigned.

Qualifications:

• High School Diploma or GED. An Associate degree in business support or administrative services is preferred.
• A minimum of four years of progressively responsible administrative experience supporting executive or senior management level personnel.
• Proficiency in basic math.
• Knowledge of budget processing techniques.
• Ability to communicate effectively through verbal and written means, with good customer service skills, and use of proper spelling, grammar, and punctuation.
• Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to details.
• Proficient with Microsoft Office Suite.
• Ability to use sound judgment and maintain confidentiality.

OR

• An equivalent combination of education, experience, knowledge, skills and abilities.

Working Environment and Physical Requirements
The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodations:

• While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision and color vision.
• The work environment is a typical office environment with minimal exposure to excessive noise or adverse environmental issues.

Core Competencies: Administrative

SAFETY: Promotes safety as agency’s number 1 priority in decision-making, reporting, learning, mitigation and follow-up. Zero tolerance for unsafe conditions or acts. Promotes continuous improvement of safety culture.
COMMUNICATION (E): clear and concise verbal and written communication, polite and respectful of others, verifies understanding
CUSTOMER SERVICE ORIENTATION: treats all customers as #1 priority, views all staff as internal customers, assists customers without prompting, acts pro-actively on behalf of the customer, focuses on customer satisfaction
WORKLOAD MANAGEMENT (E): prioritizes tasks and requests for assistance, timely completion meeting deadlines, detail oriented
ETHICS AND INTEGRITY: perceived fairness; tolerance; honesty; consistent in application of policies and procedures.

Job Specific Competencies

FLEXIBILITY: able to adapt behavior, opinions, tactics, and strategies to different situations, individuals, or changing priorities
RESPECTFUL: values others’ opinions; treats others courteously
UNDERSTANDING COMPANY POLITICS: identifies decision makers and decision-making processes; works within formal and informal structure of the organization; works with political and power relationships in the organization
Career Map

Based on job performance, experience and education the next step on the career map for this position may be: Executive Assistant

Posting Opens: October 29, 2026

Posting Closes: November 4, 2026

We are considering all applications for this position up until November 3, 2026 at 11:59 PM. For consideration, please be sure to apply before the posting end date and to attach a resume.

Pay Range:

EEO POLICY AND ADA ACCOMMODATIONS 

RTD is proud to be an Equal Opportunity Employer, supporting diversity, equity, and inclusion in the workplace. All applicants will be considered for employment regardless to the race, sex, disability status or any other characteristic protected by law and we encourage candidates from all identities, backgrounds, and abilities to apply. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status, or any other protected status in accordance with applicable law. RTD is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, pre-employment testing, participating in the employee selection process, promotions, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation, please reach out to our Employment ADA Coordinator Kris Frazier at [email protected], or the Talent Acquisition team [email protected].

RTD posts a compensation range that represents a good faith estimate of what RTD anticipates paying for the position at the time of posting.  Starting salary is based on the candidate’s relevant and verified education, training and work experience.  Applicants should submit all relevant and verifiable education, training and work experiences at the time of application.