Business Support Administrator

HKA is a global leader in risk mitigation, dispute resolution, and expert witness services. We tackle complex challenges with our multi-disciplinary expertise.
As trusted consultants and advisors, we deliver solutions in uncertain and disputed situations, ensuring the best outcomes for clients worldwide. Our experts have testified globally on major cases spanning across a wide range of industries and sectors.

As part of the HKA team you can expect:

• A collaborative and supportive office culture that prioritizes your personal growth alongside our team’s success.

• Meaningful, diverse responsibilities that let you make a daily impact through executive support and professional office operations.

• Opportunities to expand your network and accelerate your career through HKA’s industry reputation and connections.

The Business Support Administrator is a key member of the San Francisco office, balancing two core functions: providing dedicated executive support to a select group of Partners and ensuring smooth, professional day-to-day office operations.

This role is ideal for someone with solid administrative experience, preferably within a professional services environment, who delivers exceptional service, communicates professionally, and thrives in a fast-paced, highly visible role. You will bring strong attention to detail and sound judgment while supporting colleagues, clients, vendors, and visitors and helping maintain an efficient, welcoming office environment.

This is an on-site role supporting the San Francisco office daily. It is a full-time, hourly opportunity with full benefits and overtime pay.

Provide high-quality administrative support to a designated group of Partners, including:

· Managing calendars and coordinating meetings

· Handling time and expense entry

· Arranging complex business travel

· Supporting projects through document preparation, binder organization, scanning/printing, and related tasks

· Preparing engagement letters and completing required forms for conflict checks and engagement setup

· Assisting with general Partner support and ad hoc administrative requests

· Create and update materials for client meetings, office events, presentations, and other business needs, including slide decks, invitations, handouts, and similar deliverables.

· Draft, format, proofread, and coordinate routine internal and external communications, ensuring materials are clear, accurate, and consistent with internal branding.

· Support local marketing, client outreach, and event-related activities by coordinating materials, communications, logistics, and follow-up tasks.

· Update CRM information, contact lists, and other marketing or business development records.

Serve as the point person for daily office operations, ensuring a professional and welcoming environment:

· Maintaining a polished office appearance, including kitchen, conference rooms, and shared spaces

· Coordinating shipping and receiving (FedEx, UPS, USPS)

· Supporting office meetings and events, including scheduling logistics and ordering catering

· Assisting with local employee events and client hospitality

· Ordering, organizing, and replenishing office supplies

· Liaising with building management and local vendors for maintenance and services

· Managing off-site storage

· Greeting and managing visitors

· Assisting with local recruiting coordination and new-hire onboarding

· Providing administrative support to San Francisco team members and other offices when needed

· 3+ years of administrative experience combining office management and executive administration

· Experience in a professional services, consulting, legal, accounting, engineering, or corporate environment

· Hands-on experience creating marketing and communications materials, such as presentations, event or meeting materials, invitations, client communications, or similar deliverables

· Strong writing, proofreading, and formatting skills, with the ability to produce clear, professional communications and materials

· Experience coordinating business travel, expense reporting, and meeting logistics

· Experience with CRM, invoicing, or document management systems

· Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint

· Ability to manage multiple priorities, take ownership of tasks, and work independently with strong attention to detail

· Professional judgment and discretion when handling confidential business and client information

· Ability to work on-site daily, with occasional overtime and after-hours responsibilities as needed

· Ability to safely lift up to 30 lbs.

The anticipated hourly rate for this position is USD $33–$40, with eligibility for overtime pay. Exact compensation offered will be determined based on experience, qualifications, and overall fit.

We also offer a robust Health Insurance package, 20 days of PTO per year, 10 company holidays including 2 floating holidays, 9 wellness days, 401k with company match, training and development programs, and much more.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. 

Fairness and Equality at HKA:

HKA works hard to provide a welcoming environment for all of our employees. We are committed as a business on the continued improvement of our fairness and equality strategy. Please visit our website for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made in accordance with controlling laws and based on merit.

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