Business Support Administrator

Posted 10 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
31-36 Hourly
Mid level
Professional Services • Consulting
The Role
Provides executive administrative support to Partners while managing daily San Francisco office operations. Responsibilities include calendar and meeting coordination, expense and travel support, document preparation, engagement setup, shipping and receiving, office supplies, vendor and building management, events, visitor coordination, recruiting support, onboarding, CRM updates, and general administrative assistance. The role is fully on-site, requires strong organization and communication, and may include occasional overtime and after-hours responsibilities.
Summary Generated by Built In

HKA is a global leader in risk mitigation, dispute resolution, and expert witness services. We tackle complex challenges with our multi-disciplinary expertise.
As trusted consultants and advisors, we deliver solutions in uncertain and disputed situations, ensuring the best outcomes for clients worldwide. Our experts have testified globally on major cases spanning across a wide range of industries and sectors.

As part of the HKA team you can expect:

  • A collaborative and supportive office culture that prioritizes your personal growth alongside our team’s success.

  • Meaningful, diverse responsibilities that let you make a daily impact through executive support and professional office operations.

  • Opportunities to expand your network and accelerate your career through HKA’s industry reputation and connections.

The Opportunity

The Business Support Administrator is a key member of the San Francisco office, balancing two core functions: providing dedicated executive support to a select group of Partners and ensuring smooth, professional day-to-day office operations.

This role is ideal for someone with solid administrative experience, preferably within a professional services environment, who delivers exceptional service, communicates professionally, and thrives in a fast-paced, highly visible role. You will bring strong attention to detail and sound judgment while supporting colleagues, clients, vendors, and visitors and helping maintain an efficient, welcoming office environment.

This is an on-site role supporting the San Francisco office daily. It is a full-time, hourly opportunity with full benefits and overtime pay.

Responsibilities
Executive Administration

Provide high-quality administrative support to a designated group of Partners, including:

  • Managing calendars and coordinating meetings

  • Handling time and expense entry

  • Arranging complex business travel

  • Supporting projects through document preparation, binder organization, scanning/printing, and related tasks

  • Preparing engagement letters and completing required forms for conflict checks and engagement setup

  • Assisting with general Partner support and ad hoc administrative requests

Office Administration

Serve as the point person for daily office operations, ensuring a professional and welcoming environment:

  • Maintaining a polished office appearance, including kitchen, conference rooms, and shared spaces

  • Coordinating shipping and receiving (FedEx, UPS, USPS)

  • Supporting office meetings and events, including scheduling logistics and ordering catering

  • Assisting with local employee events and client hospitality

  • Ordering, organizing, and replenishing office supplies

  • Liaising with building management and local vendors for maintenance and services

  • Managing off-site storage

  • Greeting and managing visitors

  • Assisting with local recruiting coordination and new-hire onboarding

  • Partnering with colleagues on CRM updates, and other system-based tasks

  • Providing administrative support to San Francisco team members and other offices when needed

Ideal Skills and Qualifications
  • 3+ years of administrative experience combining office management and executive administration

  • Experience in a professional services, consulting, legal, accounting, engineering, or corporate environment

  • Experience coordinating business travel, expense reporting, and meeting logistics

  • Experience with CRM, invoicing, or document management systems

  • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint

  • Strong written and verbal communication skills

  • Ability to manage multiple priorities with strong attention to detail

  • Ability to work on-site daily, with occasional overtime and after-hours responsibilities as needed

  • Ability to safely lift up-to 30 lbs.

What We Offer

The anticipated hourly rate for this position is USD $31-$36, with eligibility for overtime pay. Exact compensation offered will be determined based on experience, qualifications, and overall fit.

We also offer a robust Health Insurance package, 20 days of PTO per year, 10 company holidays with 2 floating holidays, 7 wellness days, 401k with company match, training and development programs, and much more.

At HKA we recognize that our people are critical to our ongoing success. Our priority is to provide an inclusive and collaborative culture aimed at providing the best opportunities for our people to thrive and develop in their chosen career path.

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. 

Our Global Recruitment team is committed to providing an authentic candidate experience for all those who take the time to apply to HKA. We are committed to providing an efficient and insightful recruitment process giving candidates a true reflection of life at HKA. 

Fairness and Equality at HKA:

HKA works hard to provide a welcoming environment for all of our employees. We are committed as a business on the continued improvement of our fairness and equality strategy. Please visit our website for further information or feel free to ask our recruitment team for further information.

All HKA employment decisions shall be made in accordance with controlling laws and based on merit.

Stay Alert: Protect Yourself from Phishing Scams

Please be aware that HKA only publishes official job postings on our website (Join Us | HKA) and on verified job boards. We will never ask for sensitive personal information during the job application process. If you have any doubts, we recommend you visit our website to verify job listings before applying. If you would like more confirmation, please feel free to email us at [email protected] to check the authenticity of a job posting.



Skills Required

  • 3+ years of administrative experience combining office management and executive administration
  • Experience coordinating business travel, expense reporting, and meeting logistics
  • Experience with CRM, invoicing, or document management systems
  • Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
  • Strong written and verbal communication skills
  • Ability to manage multiple priorities with strong attention to detail
  • Ability to work on-site daily, with occasional overtime and after-hours responsibilities as needed
  • Ability to safely lift up to 30 lbs.
  • Experience in a professional services, consulting, legal, accounting, engineering, or corporate environment
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The Company
1,100 Employees
Year Founded: 2017

What We Do

HKA is a global consultancy specializing in risk mitigation, dispute resolution, expert witness services, and litigation support. It helps clients manage disputes, risks, and uncertainties linked to complex contracts and challenging projects, offering impartial, incisive, and authoritative advice. With a team of 1,100 people and expertise spanning over 30 languages, HKA supports organizations in resolving claims and achieving effective outcomes worldwide.

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