MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across 80+ countries.
Job DescriptionThe Business Success Specialist is responsible for partnering with automotive workshops in our network to help them reach new levels of success. Using our in house next gen AI platforms, and wealth of automotive data, you will level up the workshops performance, capacity, and sales.
Our ideal Business Success Specialist is an excellent communicator with experience in the aftermarket parts business and strong customer relationship and retailer collaboration skills.
Key Responsibilities:
- Sales visits and building customer relationships
- Sales promotion and performance analysis
- Promoting quality and efficiency
- Advice on improvements in the spare parts area
- Implementation of business standards
- Initiation of marketing campaigns
- Planning activities in alignment with overall market strategy
- Presentation of proposals and sales deals
- Feedback to retailers and other partners
- Support for important customers
- Use of the CRM platform for lead management, customer management, and sales forecasting
- Monitoring and reporting of sales results
- Presentation of sales information
- Gather relevant and accurate market data
To be succesfull in this position:
- Experience in the automotive industry - whether in the trade as a service assistant (m/f/d), as an employee in the parts service (m/f/d), as a service consultant (m/f/d) or service technician for motor vehicles. (m/f/d). We also welcome mechatronics engineers (m/f/d), body builders (m/f/d) or workshop managers (m/f/d) with a passion for sales!
- Excellent coaching and sales promotion skills
- Ability to engage and influence others
- Excellent presentation and interpersonal skills
- Strong skills in the digital field, and comfortable adapting to new technologies
- Independent and with a proven track record of achieving sales targets in the parts trade
- Perfectly Multilingual German/English
Work regulations and location
- 40 hours / week
- Location: Field position
- Perfectly multilingual German / English
- Competitive salary with benefits
- Company car / fuel card
- Education programs
OctaGo
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
Skills Required
- Experience in the automotive industry, aftermarket parts business, or workshop environment
- Excellent coaching and sales promotion skills
- Ability to engage and influence others
- Excellent presentation and interpersonal skills
- Strong digital skills and ability to adapt to new technologies
- Proven track record of achieving sales targets in the parts trade
- Fluent German and English language skills
MSX International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MSX International and has not been reviewed or approved by MSX International.
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Affordable Benefits — Health insurance is at times characterized as affordable, including "fantastic and affordable health insurance" and statements that "benefits were good." In some contexts, the overall benefits value is seen as decent for the role.
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Leave & Time Off Breadth — Paid time off breadth includes PTO alongside paid holidays and sick leave. This time‑away structure is occasionally highlighted as a supportive aspect of the package.
MSX International Insights
What We Do
MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSX’s deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The company’s broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.
