The Role
The Business Solutions Consultant will engage customer prospects, provide tailored solutions, boost sales, and maintain strong client relationships.
Summary Generated by Built In
We’re looking for a results-driven Business Solutions Consultant to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability for the business.
As a Business Solutions Consultant, you should showcase excellent communication and negotiation skills. You should also act proactively to address clients’ needs and facilitate the sales process from beginning to the end.
Ultimately, you should contribute to an increase in sales and maintain our company-client relationships at a high standard.
About DSL Telecom:
DSL Telecom is a trusted business technology partner helping companies run smarter through connectivity, voice, cloud platforms, and integrated tools that work seamlessly together. We are an award-winning Zoho Premium Partner, as well as a Top Telkom Dealer, a Vox Partner in South Africa, and a Yeastar Certified Partner, positioning us perfectly to deliver end-to-end solutions that businesses rely on every day.
The business world isn’t just changing, it’s being rebuilt. Cloud is now the default, AI is becoming everyday business technology, and tighter budgets are driving demand for affordable, user-friendly platforms where core systems connect seamlessly with minimal integration effort. That’s exactly where DSL Telecom thrives. We help businesses adopt modern technology that simplifies operations, improves customer experience, and supports real growth.
We’re a fast-moving, customer-obsessed team that values ownership, accountability, and continuous learning. We believe in doing brilliant work, moving with purpose, and creating a culture where people can grow their careers while making a meaningful impact. If you’re motivated, curious, and ready to help shape the way businesses are being built with technology, we’d love to meet you.
Summary Responsibilities:
- Selling products and services using solid arguments to prospective customers
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
Responsibilities Include:
- Reach out to
prospective clients through cold-calling, email, phone, face-to face etc. to
meet sales targets.
- Set up meetings
and perform cost-benefit and needs analysis of existing/potential customers to
meet their needs.
- Prepare and
deliver appropriate presentations/demo’s on products/ services.
- Negotiate/close
deals and handle paperwork (e.g. quotes, invoices, orders).
- Follow up
regularly after closing a sale to ensure client satisfaction.
- Develop and
maintain positive business, supplier and customer relationships.
- Respond promptly
to customer queries and complaints to find solutions, defuse tension and pass
on issues to help-desk when needed.
- Expedite the
resolution of customer problems and offer solutions to maximise customer
satisfaction.
- Collaborate with
team to achieve better results.
- Report on a regular basis to management your sales activity,
accounts status and possible issues.
- Keep abreast of industry best practices and promotional trends.
- Attend, engage, train and get certified on provided training
platforms.
- Continuously improve through feedback.
Requirements
- Proven experience as a Sales representative or similar sales role.
- Highly motivated and target driven with a proven track record in sales.
- Excellent selling, communication and negotiation skills.
- Strong relationship management skills and openness to feedback.
- Prioritizing, time management and organisational skills.
- Ability to create and deliver presentations tailored to the audience needs.
- Familiarity with CRM practices along with ability to build productive business professional relationships.
- Well versed in IT skills such as Microsoft office suite and CRM systems (Zoho CRM, SalesForce etc).
- Ability to prioritise own workload and work independently.
- Fully bilingual (English & Afrikaans).
Bonus:
- A comprehensive
understanding of Internet, VoIP and Cloud services.
- We are open to local candidates only! You'll need to be in DSL Telecom’s office in Somerset West on a regular basis with the ability to work remote when required.
Bonus:
- Medical Aid Contribution
Skills Required
- Proven experience as a Sales representative or similar sales role
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Strong relationship management skills and openness to feedback
- Prioritizing, time management and organisational skills
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The Company
What We Do
DSL Telecom connects homes and businesses across South Africa with fast, reliable internet solutions, including Fibre, 5G, and LTE. They also offer Zoho software solutions and are a leading partner for telecommunications providers.
